Iphone 7plus hotspot issue

EarlZ

macrumors regular
Original poster
Mar 14, 2012
174
2
Ive been having this issue since Nov 2016, when I enable my hotspot people are getting an authetication failure may it be an iphone or android device.. Changing either my phone name under settings or another password on my hotspot can sometimes temporarily fix the issue and it comes back again either an hour after or the next day, Ive already performed a device reset. When they try to connect I do get the blue status bar that 1 device is connected and it dissapears about 10 seconds after. I am now on ios 10.2 and still have this issue. I do not have any carrier limitation on my hotspot as there are no issues on my hotspot when I was using my adroid device. I need help in resolving this
 
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ericwn

macrumors 68030
Apr 24, 2016
2,740
1,664
Has the issue always been there or suddenly occurred? Has it ever worked as it should?
 

blaine07

macrumors 68020
Nov 14, 2014
2,012
1,647
Oklahoma
It's done this off and on for me for months and last several updates. Did it on my 6, 6S+ and my 7+ now. Not sure why but exactly as you said; fiddling with settings usually fixes it, temporarily
 

EarlZ

macrumors regular
Original poster
Mar 14, 2012
174
2
Has the issue always been there or suddenly occurred? Has it ever worked as it should?
The issue is random so I dont really know if it worked perfectly since I got my device. Does this sound like a hardware issue?
 

blaine07

macrumors 68020
Nov 14, 2014
2,012
1,647
Oklahoma
The issue is random so I dont really know if it worked perfectly since I got my device. Does this sound like a hardware issue?
I'd bet all $6 I have it's not a hardware issue myself... like I said, issue comes and goes for me over different devices and iOS versions
 

ericwn

macrumors 68030
Apr 24, 2016
2,740
1,664
The issue is random so I dont really know if it worked perfectly since I got my device. Does this sound like a hardware issue?
A hardware issue is usually defective component. Random function is most common for software issues, for sure.
 

NVD

macrumors member
Oct 24, 2011
41
11
Scotland, Glasgow
I thought this was just happening to me.
I have been encountering the same thing on my iPhone 6S Plus, however I can't say when exactly it started as it's only within the past 2 months I have started using hotspot.
I get the blue notification on my screen that a device connected for just a few seconds, then it disappears and the device fails to connect. Changing the password, or toggling hotspot off/on again then allows it to work... Until the next time.
 
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EarlZ

macrumors regular
Original poster
Mar 14, 2012
174
2
I thought this was just happening to me.
I have been encountering the same thing on my iPhone 6S Plus, however I can't say when exactly it started as it's only within the past 2 months I have started using hotspot.
I get the blue notification on my screen that a device connected for just a few seconds, then it disappears and the device fails to connect. Changing the password, or toggling hotspot off/on again then allows it to work... Until the next time.
By a simple toggle on/off alone for me has never ever worked.. at times I have to my phone name/password over a dozen times and some reboots in between to get it to work.
 

EarlZ

macrumors regular
Original poster
Mar 14, 2012
174
2
Sorry to bump this up but has anyone found a fix for this issue?
 

EarlZ

macrumors regular
Original poster
Mar 14, 2012
174
2
But it looks like this does not affect all phones, a friend of mine who also uses hotspot often has never had this issue since he got his ip7 plus
 

Shanghaichica

macrumors G4
Apr 8, 2013
11,109
7,505
UK
Mine works inconsistently. Sometimes I can activate it and other times it tells me that I need to set it up and refers me to my carriers online help page. I never had this problem with the 6S plus or 6 plus. It's only been since I got the 7 plus.
 
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EarlZ

macrumors regular
Original poster
Mar 14, 2012
174
2
Did a factory reset and its the same issue, I believe its a hardware issue as my other phone is ok