iPhone 8 Exchange Issue

Discussion in 'iOS 11' started by moabal, Sep 22, 2017.

  1. moabal macrumors regular

    Joined:
    Jun 22, 2010
    #1
    Hi,

    I just got my iPhone 8 in the mail. I am having an issue with Microsoft Exchange working with my e-mail that is already set up with my iPad. I log in successfully but when I try to refresh the server, I get server cannot connect. Is anyone else having the same issue?
     
  2. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Connecticut, USA
    #2
    It's a known issue and Apple is working on it.

    https://support.apple.com/en-us/HT208136

    You should not have any problem if you use the Outlook app for iOS in the meantime.

    https://support.microsoft.com/en-us...rom-outlook-com-office-365-or-exchange-2016-i
     
  3. moabal thread starter macrumors regular

    Joined:
    Jun 22, 2010
    #4
    Ah. Thank you very much for bringing this to my attention.
     
  4. gwhizkids macrumors 601

    gwhizkids

    Joined:
    Jun 21, 2013
    #5
    And just to be clear: its an iOS 11 issue, not an iPhone 8 issue.
     
  5. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Connecticut, USA
    #6
    Yes, good point. It’s interesting though. I updated my iPhone 6S to iOS 11, and did not experience the exchange problem that Apple is describing. My Exchange accounts are working normally.
     
  6. moabal thread starter macrumors regular

    Joined:
    Jun 22, 2010
    #7
    I was concerned because I have an iPad Pro on iOS 11 with the same e-mail and have no problems. It is just my new iPhone 8. I am guessing the issue described above is hit or miss. So I will not worry until they push and update specifically addressing this problem.
     
  7. tgara macrumors 6502a

    tgara

    Joined:
    Jul 17, 2012
    Location:
    Connecticut, USA
    #8
    That sounds good. Also, if you have not tried the Outlook app for iOS, you might want to give it a try. I have it and it’s actually very good.
     
  8. moabal thread starter macrumors regular

    Joined:
    Jun 22, 2010
    #9
    Appreciate the suggestion. However, I have a personal gmail account and I prefer using the iOS Mail app to combine everything together. Its not a huge deal. Still a bummer though.
     

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8 September 22, 2017