Iphone 8 is locked up at the apple screen...

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mdagnew1, May 11, 2018.

  1. mdagnew1 macrumors newbie

    mdagnew1

    Joined:
    May 11, 2018
    #1
    it won't take a force reboot. If i do the force, it will go black for 3 seconds then come back up with the apple logo... any experience on what i can do?
     
  2. Minho macrumors regular

    Minho

    Joined:
    Oct 4, 2017
    Location:
    Montreal, Canada
    #2
    What happened to your phone in the days leading up to this problem? Was it dropped or repaired or came into contact with water?
     
  3. mdagnew1 thread starter macrumors newbie

    mdagnew1

    Joined:
    May 11, 2018
    #3
    I just left Verizon store. Home button is stuck. Phone thinks it's off but the screen is on. Only thing they said was take it to the Apple Store
     
  4. Reno Raines macrumors 65816

    Joined:
    Jul 19, 2015
    #4
    That is weird as the home button on the 8 is not a real button. If you are close to an Apple store having them look at it might not be a bad idea.
     
  5. mdagnew1 thread starter macrumors newbie

    mdagnew1

    Joined:
    May 11, 2018
    #5
    went to the apple store and we tried to download the itunes again, then the restore and it still wouldn't take, so they replaced the phone on the spot...
     

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