iPhone 8+ no missed call notifications on lockscreen on iOs 12 and above

[mariachi4]

Ever since I updated my iPhone 8+ to iOs 12, the missed call notification will not show on my lockscreen. So every time I have a missed call I would not know unless I open the phone app. I missed several important business and urgent private calls with this extremely annoying bug.

The only temporarily solution is to switch off the phone and turn it back on again. The missed calls will show up on lockscreen, but after a while, the bug kicks in again.

I have not turn on DND mode, already clean installed the iPhone, I have updated the phone to the newest version iOS 12.2, the bug still remains.

I do not have this bug on my 6s and SE, which are on iOS 12.2 as well.

Anyone else has this problem? Any fix?

 

[C DM]

Ever since I updated my iPhone 8+ to iOs 12, the missed call notification will not show on my lockscreen. So every time I have a missed call I would not know unless I open the phone app. I missed several important business and urgent private calls with this extremely annoying bug.

The only temporarily solution is to switch off the phone and turn it back on again. The missed calls will show up on lockscreen, but after a while, the bug kicks in again.

I have not turn on DND mode, already clean installed the iPhone, I have updated the phone to the newest version iOS 12.2, the bug still remains.

I do not have this bug on my 6s and SE, which are on iOS 12.2 as well.

Anyone else has this problem? Any fix?

And you also checked and perhaps played around with options at Settings > Notifications > Phone?

 

[campino142]

I have the exact problem with my Xs, too. A time ago I thought it is related to DND and sleep time but it still happens to me. I tried everything from reset, new profile, notification settings, ... but nothing helped me.

 

[mariachi4]

And you also checked and perhaps played around with options at Settings > Notifications > Phone?

Yes I checked everything. All are enabled.

I have the exact problem with my Xs, too. A time ago I thought it is related to DND and sleep time but it still happens to me. I tried everything from reset, new profile, notification settings, ... but nothing helped me.

So it's not unique to the 8+. Did you also try reset network settings? Doesn't work for me though.

 

[Chazzle]

Ever since I updated my iPhone 8+ to iOs 12, the missed call notification will not show on my lockscreen. So every time I have a missed call I would not know unless I open the phone app. I missed several important business and urgent private calls with this extremely annoying bug.

The only temporarily solution is to switch off the phone and turn it back on again. The missed calls will show up on lockscreen, but after a while, the bug kicks in again.

I have not turn on DND mode, already clean installed the iPhone, I have updated the phone to the newest version iOS 12.2, the bug still remains.

I do not have this bug on my 6s and SE, which are on iOS 12.2 as well.

Anyone else has this problem? Any fix?

How exactly are you performing the “clean install”

 

[mariachi4]

How exactly are you performing the “clean install”

I meant I format the iPhone and setup everything manually (settings, apps etc.), so didn't restore from iCloud or iTunes backup.

 

[campino142]

Yes I checked everything. All are enabled.



So it's not unique to the 8+. Did you also try reset network settings? Doesn't work for me though.

Yes, I tried everything. Sometimes it takes a few days but it already started within one day. I cannot absolutely reproduce it. With sleep time enabled it began often after a few hours.

Can you try this? Enable sleep time and turn DND on and off a few times?

 

[Chazzle]

I meant I format the iPhone and setup everything manually (settings, apps etc.), so didn't restore from iCloud or iTunes backup.

I guess I’m asking, how did you erase the phone? Erased All Content and Settings thru the phone’s settings, or did you restore the phone using iTunes?

 

[mariachi4]

Yes, I tried everything. Sometimes it takes a few days but it already started within one day. I cannot absolutely reproduce it. With sleep time enabled it began often after a few hours.

Can you try this? Enable sleep time and turn DND on and off a few times?

Tried, didn’t work.

I guess I’m asking, how did you erase the phone? Erased All Content and Settings thru the phone’s settings, or did you restore the phone using iTunes?

Through phone’s settings.

 

[Chazzle]

Tried, didn’t work.



Through phone’s settings.

I would try an iTunes restore so that you can reinstall iOS fresh, as it sounds like that may be where the bug lies. And of course, clean install after.

 

[Knowlege Bomb]

I’ve just experienced this today as well as several times in the past on my XS. Opened up my phone to check on something else and there was a badge on my phone app. The call log indicates it was from 3:20 this afternoon so over four hours before I realized I had missed it.

Edit: This was on 12.3 b2

 

[mariachi4]

I would try an iTunes restore so that you can reinstall iOS fresh, as it sounds like that may be where the bug lies. And of course, clean install after.

Just did this, for now it works fine. Lets see how long this will last.

 

[Chazzle]

Just did this, for now it works fine. Lets see how long this will last.

Good to hear. Lemme know how things are going.

 

[mariachi4]

Good to hear. Lemme know how things are going.

6 days after Itunes restore and clean install, the bug appears again. Driving me nuts. Is there a way to report this specific bug to Apple? When I talk with them on the phone, they always refer me to standard solution. Reset all settings etc.

 

[Chazzle]

6 days after Itunes restore and clean install, the bug appears again. Driving me nuts. Is there a way to report this specific bug to Apple? When I talk with them on the phone, they always refer me to standard solution. Reset all settings etc.

Shoot, sorry it came back. You absolutely should let Apple know at Apple.com/feedback. I’ve heard of this happening a few times and I’m hoping they will fix it in a software update soon. The more reports they receive of this should help.