iPhone 8 no visual voicemail

Discussion in 'iPhone' started by oplix, Sep 30, 2017.

  1. oplix Suspended

    oplix

    Joined:
    Jun 29, 2008
    Location:
    New York, NY
    #1
    I have a sim-free iphone 8 plus and i cant get ATT visual voicemail through the native phone app. its usually supposed to self-provision. i called ATT, they reset the voicemail, i went through the setup again, they said provisioning looks ok. I called Apple and they said that sim-free iphones still fully support carrier visual voicemail.

    I'm kind of stuck. Don't really want to spend half the day going to the city to replace it.

    Any ideas?
     
  2. gurase macrumors 6502

    Joined:
    Oct 12, 2015
    #2
    Maybe get a new sim? Apple’s right - I’m using a sim free iPhone on Cricket (AT&T) and visual voicemail works fine. So something is definitely up on AT&T’s end.
     
  3. oplix thread starter Suspended

    oplix

    Joined:
    Jun 29, 2008
    Location:
    New York, NY
  4. staggerlee41 macrumors 6502a

    staggerlee41

    Joined:
    Sep 25, 2017
    Location:
    Pittsburgh, PA
    #4
    iPhone 8+ here on VZW and I've got no issues with visual voice mail either.
     
  5. pdxmatts macrumors 68000

    pdxmatts

    Joined:
    Jan 12, 2013
    Location:
    Portland, OR
    #5
    Maybe reset your network settings? General/reset/reset network settings
     
  6. oplix thread starter Suspended

    oplix

    Joined:
    Jun 29, 2008
    Location:
    New York, NY
    #6
    ya i tried network reset but didnt do anything. the only thing my voicemail tab has is a CALL VOICEMAIL button in the middle
     
  7. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #7
    Keep calling AT&T until they figure it out.
    You don't need to replace the phone.
    See if you need to get a new sim though.
     
  8. oplix thread starter Suspended

    oplix

    Joined:
    Jun 29, 2008
    Location:
    New York, NY
    #8
    ya ill try a new sim card tomorrow. thanks bros
     
  9. oplix thread starter Suspended

    oplix

    Joined:
    Jun 29, 2008
    Location:
    New York, NY
    #9
    ended up a improperly registered IMEI . rep fixed it for me and it works now
     

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9 September 30, 2017