iPhone 8 plus is freezing??

Discussion in 'iPhone' started by Appl3FTW, Sep 27, 2017.

  1. Appl3FTW macrumors 603

    Appl3FTW

    Joined:
    Nov 15, 2012
    #1
    noticed it several times now. Anyone else had freezing problems with their new 8 series phones?

    Today it froze on me when I was trying to text an image from my photos.
     
  2. Newtons Apple, Sep 27, 2017
    Last edited: Sep 27, 2017

    Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    Have you rebooted lately? It can also be an app that is hogging resources. Got plenty of memory?

    Not many people reporting your problem.
     
  3. Appl3FTW thread starter macrumors 603

    Appl3FTW

    Joined:
    Nov 15, 2012
    #3
    I’ve rebooted multiple times... several hard boots matter of fact. Att screwed up my IMEI and I was literally down (no service) for more than an hour. I also noticed that when I was scrolling through the pictures app, the bottom left click selection is slow to non responsive. I know this app is not an add on it’s a built in app so that could eliminate the potential issue that the app is obsolete/incompatible.
     
  4. djvidi macrumors member

    Joined:
    Jul 1, 2013
    #4
    I did experience some freezing when going into the settings app now and again but w hard reset seems to have fixed it and not seen it since.
     
  5. Appl3FTW thread starter macrumors 603

    Appl3FTW

    Joined:
    Nov 15, 2012
  6. chilman macrumors regular

    chilman

    Joined:
    Jan 2, 2011
    #6
    That sound unusual, better have it exchanged. One too many reboots.
     
  7. BigMcGuire Contributor

    BigMcGuire

    Joined:
    Jan 10, 2012
    Location:
    California
    #7
    My 8+ has been perfect except for the app store. It seems to kill the app store app when I go to My Purchases for the family and download more than one thing at a time (not a problem with the 8+'s hardware but software) - my 6s+ didn't have a problem with this. Doesn't bother me especially now that I have all my apps - just took a little bit longer.

    Haven't had any instances of freezing or locking up yet. Let us know how the restore goes!
     
  8. edlex macrumors 68000

    edlex

    Joined:
    Apr 14, 2010
    Location:
    Miami
    #8
    Have you updated to 11.0.1 yet or are you still on 11?
     
  9. sdwaltz macrumors 6502a

    Joined:
    Apr 29, 2015
    Location:
    Indiana
    #9
    No problems here.

    Like edlex said, make sure you're on 11.0.1 before you do anything else.
     
  10. klink1 macrumors newbie

    Joined:
    Sep 19, 2017
    #10
    Got my 8 plus last night. While showing my wife how reachability works it froze. I could unlock the phone and put it in standby but could not open any apps. A reboot resolved the issue.
     
  11. SmugMaverick macrumors member

    SmugMaverick

    Joined:
    Aug 31, 2017
    Location:
    UK
  12. matthew23 macrumors 6502

    Joined:
    Aug 27, 2010
    #12
    Same happend to my wife's 8+. The springboard completely froze but the lock screen still worked. I could not even reset it and had to press vol up quick, vol down quick then hold side button to get it to reset. After that, its worked ok.
     
  13. Lobwedgephil macrumors 601

    Lobwedgephil

    Joined:
    Apr 7, 2012
  14. ARizz44 macrumors 6502a

    ARizz44

    Joined:
    Sep 28, 2015
    Location:
    Chicago, IL
    #14
    My initial 8 Plus froze on the home screen. I could swipe up control center and swipe down notification center but I could not activate any apps or move to another screen. The home button would do what it was supposed to. But the power button would not shut off my device. I could do a hard reset, but I could not simply power off for a soft reset. It was odd. I did a hard reset and hours later it did it again. I returned to Apple for a new device and have not had any problems since.
     
  15. Appl3FTW thread starter macrumors 603

    Appl3FTW

    Joined:
    Nov 15, 2012
    #15
    Yes running in 11.0.1. The final reboot finally seems to work better.
     
  16. That70sGAdawg macrumors 6502a

    That70sGAdawg

    Joined:
    May 23, 2008
    Location:
    Athens, GA USA
    #16
    My Phone 8 on 11.0.1 has frozen 4-5 times even with 2 hard resets! Home button was even unresponsive...
     
  17. Appl3FTW thread starter macrumors 603

    Appl3FTW

    Joined:
    Nov 15, 2012
    #17
    Same here... I had the same symptoms. The last reset looks like it’s performing better. Btw I accidentally emergency called 911 by performing the old shut down combo. Bahaha. I know the new combo I was just curious.
     
  18. bonjourx macrumors regular

    bonjourx

    Joined:
    May 26, 2016
    #18
    Noticed mine freezing from time to time. Once today I Was gonna take a video of my son and it started acting up and it was just blinking on and off, tried to switch to taking photos but was still the same, so I turned it off and when I turned it on it seemed to have fix the problem. But I’ve noticed for the past couple of days from time to time it would freeze but never really paid attention to it until now. Will see if it continues I’d definitely exchange it.
     
  19. Barrett85 macrumors member

    Joined:
    Dec 9, 2015
    #19
    Mine has frozen a couple of times as well. Screen will become unresponsive and can only be fixed by hard reset. I am currently running the latest iOS and was hoping that would fix the problem, but it did not. Other than that, I really really love the phone. It’s a nice upgrade from my 6s plus
     
  20. MistrSynistr macrumors 65816

    Joined:
    May 15, 2014
    #20
    iOS 11.0.1 does freeze when using a combination of open apps and switching or doing more processor heavy tasks. I've had it happen multiple times now.
     
  21. Strelok macrumors 6502a

    Strelok

    Joined:
    Jun 6, 2017
    Location:
    United States
    #21
    I've had a different issue. It's only happened twice in the past ~week now, but I open the phone and it's all super laggy. It seems like an issue with the down clocking of the cores, like they are at a super low clock speed. It reminds me of way back when I had an HD 4870, it would randomly get stuck in 2D clock speeds so games would run horribly. It goes away after about 5-10 seconds and I haven't seen it for a while now, but it's still kinda weird.
     

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20 September 27, 2017