iPhone iPhone activation lock issue

Discussion in 'iOS 7' started by AlexiPhone, Jul 12, 2014.

  1. AlexiPhone, Jul 12, 2014
    Last edited by a moderator: Jul 12, 2014

    AlexiPhone macrumors newbie

    Joined:
    Jul 12, 2014
    #1
    Hi there,

    I'm in a bit of a sticky situation, I purchased an iPhone 5 for my girlfriend off someone I know but for whatever reason he can't remember his apple id in order to reset the phone.

    The phone is activated and in use by my girlfriend but it's annoying that we can't turn things like find my iPhone off or reset the phone so she can set it up with iTunes from brand new.
    The phone IS active and she's using it fine with her SIM.. I just wanted to know if there's any way to deactivate that iCloud account so that she can put her own. I know if the phone wasn't activated you probably couldn't because it's an anti theft kinda thing. The guy is ready to give me back my money but I thought I'd check here first. I was thinking maybe putting in DFU mode and restoring? Would that work since it's already activated?

    Thanks for any info. It is much appreciated.

    Cheers:cool:
     
  2. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #2
    Ask the friend to reset his password at iForget then you can disable the account properly and add your girlfriends.
     
  3. nox5 macrumors 6502

    Joined:
    Oct 16, 2013
  4. Syndicate0017 macrumors 6502

    Joined:
    May 3, 2013
    #4

    And if FMI is on, he would trigger activation lock. Since he doesn't know the password, that effectively turns his phone into a paper weight.
     
  5. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #5
    Agreed. It needs the last owners help.
     
  6. Jaguarr40 macrumors regular

    Jaguarr40

    Joined:
    Jul 10, 2014
    Location:
    Sarasota, Florida
    #6
    He can also remote wipe it and remove it from iCloud and she can then set it up.

    EDIT: The single biggest question asked on forums and that is why Apple created this dual activation so people can't store and wipe phones and use it. How do you forget your Apple ID when you want to sell it and you should never walk away in the future with a phone without knowing it is fully functional for you - Just a word of advice.
     
  7. Winona Northdakota macrumors 6502a

    Joined:
    Dec 27, 2010
    #7

    Very good advice. Well said.
     
  8. lelisa13p macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #8
    Get your friend (from whom you purchased) to open iTunes on his computer. Under the dropdown menu for Store > View Account, he can see the his Apple ID associated with the device. Seeing the Apple ID might prompt him to also remember his password.
     

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