After entering new contact information in Address Book, quit the Address Book application and then sync with iPhone.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone & Address Book Sync Issues
- Thread starter imac abuser
- Start date
- Sort by reaction score
Have a iphone 3gs, and a macbook on OS 10.5.8
Have a similar problem where any new contacts put into the iphone do not sync into the address book on the macbook.
I've had the phone about 3 months, and only recently noticed that this has happened - though there are quite a few contacts less in the address book than the iphone.
Have tried the isync reset, but to no avail.
I'm reluctant to reset the phone as worried that I'll lose the contacts on there, and of course, they're not backed up onto the computer.
Does clicking the 'restore' button on itunes wipe all the contacts that are on the phone? Any other ideas on how to get contacts added on the phone to get them to sync into the address book?
Thanks in advance!
Have a similar problem where any new contacts put into the iphone do not sync into the address book on the macbook.
I've had the phone about 3 months, and only recently noticed that this has happened - though there are quite a few contacts less in the address book than the iphone.
Have tried the isync reset, but to no avail.
I'm reluctant to reset the phone as worried that I'll lose the contacts on there, and of course, they're not backed up onto the computer.
Does clicking the 'restore' button on itunes wipe all the contacts that are on the phone? Any other ideas on how to get contacts added on the phone to get them to sync into the address book?
Thanks in advance!
Takes the freaking cake!!!
My contacts disappeared from "Contacts" on my iPhone, the only thing left were my Favorites - but even so, Favorites were no longer listed by name; they were listed by phone number only.
FYI, I sync my iPhone with Entourage (via Address Book and iSync I guess), and my contacts were still showing in Entourage. They were no longer showing in Address Book however.
I did a Restore on my iPhone via iTunes and that didn't fix the problem. Resetting Sync history per the instructions above made it work again and pulled my contacts back into my iPhone (and Address Book on my Macbook).
Thank you for your genius!!!!!!!!!
Martin
Thank you! isync, reset sync history worked for me. Did a clean install of iOS 4 and my contacts would not push to my phone. this IMMEDIATELY fixed the problem.
Hey Chichrich,
did you ever find a solution to your problem? My wife is having the exact same issue. And the iSync solution seems to have no effect on phone to address book issues (most folks seem to be having the opposite problem).
Thanks,
Tom
did you ever find a solution to your problem? My wife is having the exact same issue. And the iSync solution seems to have no effect on phone to address book issues (most folks seem to be having the opposite problem).
Thanks,
Tom
Trouble syncing iPhone & Address Book? Try this.
If your Address Book won't sync to your iPhone over me.com, even when you've done everything the Apple Tech folks say your should do to fix it, the chances are the problem is that one or more of the email addresses in your Address Book are corrupted. As soon as these are found and the data is re-typed onto a replacement card and the corrupted originals deleted, the syncing problem usually goes away. The trick is -- how to find the corrupted email files in Address Book?
Here's what I did: it took a bit of time but now it's working just fine. It turns out I had 4 corrupted email addresses among the 730 I have in my Address Book.
Open up Address Book and make a new "Group" -- call it something convenient like Test 1.
Select the first half of the entries in your "name" list and drag them into the Test 1 group.
Open Mac Mail and in "Preferences - Composing" select "When sending to a group, show all member addresses".
With this selected, if you type a group's name in the "to" or "cc" field in Mail all the addresses should appear there -- that is, if the group has no corrupted addresses.
If the addresses don't automatically appear, and you need to delete the group name manually from the blank email, there likely is something wrong with the addresses in that group. This is where the "Test 1" group comes into play.
Open a new blank email, and type the name of the group you just created in the "to" line. If all the addresses appear, then there is nothing wrong with the first half of your list of email addresses.
Delete the addresses from the group (just from the group... not the Address Book), and replace them with the second half of your list of email addresses. If you enter that group name in the "to" or "cc" space in a blank email chances are that all the addresses will not appear. That shows that the corrupted email address is somewhere in the second half of your list of email addresses.
Delete the bottom half of the email addresses from the group, and try again to enter the group in a blank email. If the addresses appear, you know that the problem is in the bottom quarter of the address list, the ones you deleted. Continue adding or deleting batches of email addresses until you find the one (or more than one as in my case) that is hanging up the appearance of the email addresses in the email.
Fixing corrupted email addresses:
When you find the name that is causing problems you can create a new address card and enter the name, phone number and email address, etc. that is on the corrupted file. You need to re-type the information, simply doing copy and paste from one card to the other does not seem to remove the cause of corruption of the file. When done, delete the original (corrupted) file and see if the expanding address works when you type the group name in the address line of a blank email. You can create another group to test the single address: slide the new name into the group, and then see what happens when you enter that group name in the address line of a blank email. If the group name expands properly it's a sign the address is no longer corrupted.
It took me a while to find the 4 corrupted email address files in my Address Book... time well spent, I say: I really rely on proper syncing using me.com when I'm working and away from my computer. I enter information about new contacts in my iPhone and the new information appears on all my synced devices.
Hope this works
cheers
If your Address Book won't sync to your iPhone over me.com, even when you've done everything the Apple Tech folks say your should do to fix it, the chances are the problem is that one or more of the email addresses in your Address Book are corrupted. As soon as these are found and the data is re-typed onto a replacement card and the corrupted originals deleted, the syncing problem usually goes away. The trick is -- how to find the corrupted email files in Address Book?
Here's what I did: it took a bit of time but now it's working just fine. It turns out I had 4 corrupted email addresses among the 730 I have in my Address Book.
Open up Address Book and make a new "Group" -- call it something convenient like Test 1.
Select the first half of the entries in your "name" list and drag them into the Test 1 group.
Open Mac Mail and in "Preferences - Composing" select "When sending to a group, show all member addresses".
With this selected, if you type a group's name in the "to" or "cc" field in Mail all the addresses should appear there -- that is, if the group has no corrupted addresses.
If the addresses don't automatically appear, and you need to delete the group name manually from the blank email, there likely is something wrong with the addresses in that group. This is where the "Test 1" group comes into play.
Open a new blank email, and type the name of the group you just created in the "to" line. If all the addresses appear, then there is nothing wrong with the first half of your list of email addresses.
Delete the addresses from the group (just from the group... not the Address Book), and replace them with the second half of your list of email addresses. If you enter that group name in the "to" or "cc" space in a blank email chances are that all the addresses will not appear. That shows that the corrupted email address is somewhere in the second half of your list of email addresses.
Delete the bottom half of the email addresses from the group, and try again to enter the group in a blank email. If the addresses appear, you know that the problem is in the bottom quarter of the address list, the ones you deleted. Continue adding or deleting batches of email addresses until you find the one (or more than one as in my case) that is hanging up the appearance of the email addresses in the email.
Fixing corrupted email addresses:
When you find the name that is causing problems you can create a new address card and enter the name, phone number and email address, etc. that is on the corrupted file. You need to re-type the information, simply doing copy and paste from one card to the other does not seem to remove the cause of corruption of the file. When done, delete the original (corrupted) file and see if the expanding address works when you type the group name in the address line of a blank email. You can create another group to test the single address: slide the new name into the group, and then see what happens when you enter that group name in the address line of a blank email. If the group name expands properly it's a sign the address is no longer corrupted.
It took me a while to find the 4 corrupted email address files in my Address Book... time well spent, I say: I really rely on proper syncing using me.com when I'm working and away from my computer. I enter information about new contacts in my iPhone and the new information appears on all my synced devices.
Hope this works
cheers
If you are using MAC OS fallow these steps:
1 step: Go to isync in application
2 step: then open
3 step: Click preferences
4 step: Click to reset sync history
5 step: Sync iPhone.
1 step: Go to isync in application
2 step: then open
3 step: Click preferences
4 step: Click to reset sync history
5 step: Sync iPhone.