iPhone backups overwritten? Is it possible to recover them?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by JoeBM, Dec 13, 2018.

  1. JoeBM macrumors newbie

    Joined:
    Dec 13, 2018
    #1
    I recently made a backup of my iPhone before erasing it and taking it to the apple store for repair, upon reconnecting it to my macbook to do a restore I realised that none of my old backups were there, not a single one from the past couple of years. The only back up available was from a few minutes ago that I had connected the phone for a restore. Is this something that you have experienced? Can the lost backups be recovered? I have checked the ones that are there in the backup folder, it was only the recent ones from after apple store visit, how could the older ones have just disappeared like that?
     
  2. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    I have restored older iPhone backups that were lost by restoring them from a Carbon Copy Cloner backup. You could do likewise or restore the older backups from Time Machine.
     
  3. JoeBM thread starter macrumors newbie

    Joined:
    Dec 13, 2018
    #3
    The problem I have is that the password for my encrypted Time Machine backup was on my phone, so not only have I lost all the data on my phone, now the TM backups can't be accessed either.

    I contacted Apple about this and pointed out that this is possibly a design flaw since the iPhone backups should not have been overwritten, but they really weren't interested and had no idea why this was the case.
     
  4. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #4
    You don’t need Time Machine encryption keys. If it’s turned on, it’ll restore the files just fine. If it’s off...well then you don’t have backups anyway. Always back up.
     
  5. JoeBM thread starter macrumors newbie

    Joined:
    Dec 13, 2018
    #5
    How can I restore the files without the encryption password that I set up when making the last Time Machine backup?
     
  6. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #6
    Time Machine doesn’t prompt for a password to restore files. It already knows the password.
     
  7. JoeBM thread starter macrumors newbie

    Joined:
    Dec 13, 2018
    #7
    Unfortunately, it does ask for password to unlock the external drive before starting to restore files.
     

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6 December 13, 2018