iPhone 7(+) iPhone battery what is ok % ?

MrMister111

macrumors 68040
Original poster
Jan 28, 2009
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Daughter keeps complaining about her battery, even though it's a 7 and been used and plugged in whenever near a charger! It's about 18 months but is on iPhone upgrade program so covered by AppleCare+

Now new iOS has a battery %, I've checked and it's 84%. Is this ok or could I get a replacement with the cover? Or at least with the reduced price one at £25?

Just wondering if this is at a decent level or one that Apple would replace for us.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
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Daughter keeps complaining about her battery, even though it's a 7 and been used and plugged in whenever near a charger! It's about 18 months but is on iPhone upgrade program so covered by AppleCare+

Now new iOS has a battery %, I've checked and it's 84%. Is this ok or could I get a replacement with the cover? Or at least with the reduced price one at £25?

Just wondering if this is at a decent level or one that Apple would replace for us.
Currently Apple will replace the battery no matter what capacity/health its at. Once you are below 90% capacity you'll start feeling at least some of the effects of it (and as you are closer to 80% or go below it, you'll feel those effects that much more).
 
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Phone Junky

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Oct 29, 2011
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Daughter keeps complaining about her battery, even though it's a 7 and been used and plugged in whenever near a charger! It's about 18 months but is on iPhone upgrade program so covered by AppleCare+

Now new iOS has a battery %, I've checked and it's 84%. Is this ok or could I get a replacement with the cover? Or at least with the reduced price one at £25?

Just wondering if this is at a decent level or one that Apple would replace for us.
Just curious, what's the point of being on the iPhone Upgrade Program if you're not upgrading every year? Isn't that the point of the program? 6 more months and the phone is paid for and yours to keep, no upgrading involved.
 
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MrMister111

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Jan 28, 2009
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Just curious, what's the point of being on the iPhone Upgrade Program if you're not upgrading every year? Isn't that the point of the program? 6 more months and the phone is paid for and yours to keep, no upgrading involved.
In a way yes, but also get to pay monthly for the iPhone and includes AC+. It was for daughter so if upgrade then I have to pay again! So it's the same as buying but it's interest free, over monthly and get AC+ for accidental damage etc
 
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Brandonjr36

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Sep 12, 2016
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In a way yes, but also get to pay monthly for the iPhone and includes AC+. It was for daughter so if upgrade then I have to pay again! So it's the same as buying but it's interest free, over monthly and get AC+ for accidental damage etc
if you have ac+ I think you have 2 year warranty don’t you? If so they will replace the phone or battery for nothen.
 

MrMister111

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Jan 28, 2009
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I

if you have ac+ I think you have 2 year warranty don’t you? If so they will replace the phone or battery for nothen.
They should but is 84% that's shown on the battery wear level a level that is a trigger to replace as I've had problems in past when they say that it's normal (not knowing the wear level on previous iOS)
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
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They should but is 84% that's shown on the battery wear level a level that is a trigger to replace as I've had problems in past when they say that it's normal (not knowing the wear level on previous iOS)
With this year's battery replacement program that type of requirement is no longer in place.
 

MrMister111

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Jan 28, 2009
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So do I have to pay for a battery replacement on AC+ if it's currently 84%?

Thanks
 

aakshey

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Jun 13, 2016
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Technically you’re supposed to pay USD 29.

But in a real Apple store it will probably be waived off if you have AC+. My dad has AC 2 yrs (not AC+) and had 92% and there was no fee.
 

cynics

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Jan 8, 2012
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Last time I dealt with battery issues with Apple (so this information may have changed) they expected the battery to maintain 80% of its capacity through 500 COMPLETE charge cycles. That means 0-100% charge = 1 charge cycle, 50-100% charge = 1/2 charge cycle. After 500 of those the capacity should still be >80%.

If it drops below 80% before the end of the 1st year or AC+ coverage period they will typically cover it with no charge. Currently the battery replacement charge is $30 which will likely increase to $80 Jan 1 2019.

Set up an appoint with Apple and take it in and see what they say. In my very limited experience if an issue falls in a gray area for you and them they will just take care of it. All the repairs they have ever done for me have been free out of warranty repairs with products that have or had AC+.
 
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