iPhone borked, take it back to ATT or Apple?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by esvee, Dec 25, 2008.

  1. esvee macrumors member

    Joined:
    Jan 15, 2008
    #1
    I woke up this morning to a black screen, only shows signs of life when I plug it in, but the most I can get it to do is go into reset mode, then itunes gives me a good ol' error 23.

    So I need to get it fixed/replaced. I bought it at an ATT store, am I better off taking it to them or the genius bar?
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    How long ago was it purchased at AT&T? I think you can go to either store, but AT&T will just want to send it to Apple. May as well bypass the middleman.
     
  3. esvee thread starter macrumors member

    Joined:
    Jan 15, 2008
  4. esvee thread starter macrumors member

    Joined:
    Jan 15, 2008
    #4
    Went to Apple, and had a new iPhone in 5 mins. They said "we dont fix them, we just replace them". Couldn't be happier :D
     

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