iPhone broke after update

[sim0n]

I plugged my iphone 5 in my laptop and installed the latest version, then after this it has just completely froze, i can't turn it off or anything, the only thing that works is siri - also it is getting very very hot

 

[ValerieDurden]

I plugged my iphone 5 in my laptop and installed the latest version, then after this it has just completely froze, i can't turn it off or anything, the only thing that works is siri - also it is getting very very hot

Hold the home button and power button together and see if reboots.

 

[sim0n]

Hold the home button and power button together and see if reboots.

It doesn't, its completely unresponsive... although I can flick between screens and the battery and clock still works.
I will take it into apple tomorrow I think

 

[AlphaDogg]

It doesn't, its completely unresponsive... although I can flick between screens and the battery and clock still works.
I will take it into apple tomorrow I think

I don't think completely unresponsive means what you think it means...

 

[sim0n]

alright well its not responding how it should, the screen flicks between pages, the battery and clock symbols are accurate, and siri responds but I don't see it on the screen. None of the apps will load and i cant lock or switch it off

 

[Troneas]

i presume its not jailbroken right?


put it in DFU and re-install iOS.

if that doesn't work its hardware.

 

[sim0n]

i presume its not jailbroken right?


put it in DFU and re-install iOS.

if that doesn't work its hardware.

No its not jailbroken
I don't really know how to do any of that if im honest, although I have tried plugging it in my laptop - no luck
I live very close to an apple store anyway so will pop in with it tomorrow
Will keep posted

 

[blueroom]

Google DFU restore before you take it back to Apple.

 

[paulbennett95]

After a grand total of 3 seconds, I found this link on how to put your phone into DFU Mode: http://www.iclarified.com/entry/index.php?enid=1034

I'd suggest doing that before going into the Apple Store, they have enough people to deal with as is.

Good luck.