Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

JPFloyd

macrumors newbie
Original poster
Oct 24, 2016
1
0
Hi, I am trying to find an a record of an incoming call that no longer appears on my call log (IPhone6, IOS10). I have tried numerous free versions of software that claim to be able to access records in ITunes backups. My backups are encrypted and I know the password but all of these programmes give an error when trying to decrypt. I cant turn off the encrypt backups option in ITunes. Can anyone suggest how I can either access these old call records on my phone or how I can recover them from encrypted backups? Thanks, Julian
 
Have you tried checking with your carrier as an alternative as they usually have records of calls that are made and received.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.