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Samtb

macrumors 68000
Original poster
Jan 6, 2013
1,508
34
Do these specks look like dust trapped in the camera lens or is it scratches on the camera lens. It's from an iphone 5. Is there any way to fix it?
 

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Not dust or scratches. dust wouldn't be that colour and it has a sapphire lens.

I had that same problem with my 5. Apple replaced it with out a hassle. Of course my 5 was in warranty at the time.
 
Still worth a try, even out of warranty. You never know till you try.

Re-looking at the specks, if it possible they are defects in the sensor and they cover it anyway!

What do you mean? I thought they only cover 12 months. My warranty expired nearly a year ago.
 
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I mean it may be considered a manufacturing defect. People have had phones replaced, even out of warranty, for these types of defects.

What does it hurt to take it to the Apple store and see?

Could it be covered by EU consumer law in that case?
 
Could it be covered by EU consumer law in that case?

It could, if you can prove it was a defect of the manufacturer.
In this case, I wouldn't try that way before having some Apple employee tell you what your options are.
 
It could, if you can prove it was a defect of the manufacturer.
In this case, I wouldn't try that way before having some Apple employee tell you what your options are.

But how do you even prove that?
 
Not dust or scratches. dust wouldn't be that colour and it has a sapphire lens.

I had that same problem with my 5. Apple replaced it with out a hassle. Of course my 5 was in warranty at the time.

I just freaked out thinking there was a big in my screen!!
 
But how do you even prove that?

Very easily. All you have to do is provide your lawyer with the documentation he will ask you, which probably includes evidence (photos; evaluation of a technician) that is dated within 12 months of your purchase.
 
Very easily. All you have to do is provide your lawyer with the documentation he will ask you, which probably includes evidence (photos; evaluation of a technician) that is dated within 12 months of your purchase.

Wouldn't it be cheaper just paying for a repair than employing a lawyer?
 
Wouldn't it be cheaper just paying for a repair than employing a lawyer?

Ah, I never said that was the cheapest option. You asked how could you prove a defect, in order to apply he EU law on consumer products.
As I said, you should first ask an Apple employee what your options are. You might get lucky and get it fixed for free, or you will know how much officially Apple charges you for such a service.
 
I kinda like those purple specks! Trade ya? No but really, give Apple a try even if it's out of warranty. I didn;'t have this specific problem but something manufacturing related and they fixed it for me even though I was out of warranty. Worth a shot.
 
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