Iphone camera specks on photos

Discussion in 'iPhone' started by Samtb, Sep 15, 2014.

  1. Samtb macrumors 65816

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    Jan 6, 2013
    #1
    Do these specks look like dust trapped in the camera lens or is it scratches on the camera lens. It's from an iphone 5. Is there any way to fix it?
     

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  2. itsmemuffins macrumors 68030

    itsmemuffins

    Joined:
    Jun 23, 2010
    #2
    Not dust or scratches. dust wouldn't be that colour and it has a sapphire lens.

    I had that same problem with my 5. Apple replaced it with out a hassle. Of course my 5 was in warranty at the time.
     
  3. MattXDA macrumors 6502

    MattXDA

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  4. Newtons Apple Suspended

    Newtons Apple

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    #4
    You have debris on your sensor.

    Apple will replace it on the spot!
     
  5. Samtb thread starter macrumors 65816

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    #5
    It's out of warranty.
     
  6. Newtons Apple Suspended

    Newtons Apple

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    #6
    Still worth a try, even out of warranty. You never know till you try.

    Re-looking at the specks, if it possible they are defects in the sensor and they cover it anyway!
     
  7. Samtb, Sep 15, 2014
    Last edited: Sep 15, 2014

    Samtb thread starter macrumors 65816

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    #7
    What do you mean? I thought they only cover 12 months. My warranty expired nearly a year ago.
     
  8. Newtons Apple Suspended

    Newtons Apple

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    #8
    I mean it may be considered a manufacturing defect. People have had phones replaced, even out of warranty, for these types of defects.

    What does it hurt to take it to the Apple store and see?
     
  9. Samtb thread starter macrumors 65816

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    #9
    Could it be covered by EU consumer law in that case?
     
  10. Newtons Apple Suspended

    Newtons Apple

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    #10
    I do not know your laws. I would contact the Apple store.
     
  11. LostSoul80 macrumors 68020

    LostSoul80

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    Jan 25, 2009
    #11
    It could, if you can prove it was a defect of the manufacturer.
    In this case, I wouldn't try that way before having some Apple employee tell you what your options are.
     
  12. Samtb thread starter macrumors 65816

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    #12
    But how do you even prove that?
     
  13. lusticke macrumors member

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    Aug 15, 2014
    #13
    I just freaked out thinking there was a big in my screen!!
     
  14. LostSoul80 macrumors 68020

    LostSoul80

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    Jan 25, 2009
    #14
    Very easily. All you have to do is provide your lawyer with the documentation he will ask you, which probably includes evidence (photos; evaluation of a technician) that is dated within 12 months of your purchase.
     
  15. Samtb thread starter macrumors 65816

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    #15
    Wouldn't it be cheaper just paying for a repair than employing a lawyer?
     
  16. LostSoul80 macrumors 68020

    LostSoul80

    Joined:
    Jan 25, 2009
    #16
    Ah, I never said that was the cheapest option. You asked how could you prove a defect, in order to apply he EU law on consumer products.
    As I said, you should first ask an Apple employee what your options are. You might get lucky and get it fixed for free, or you will know how much officially Apple charges you for such a service.
     
  17. Newtons Apple Suspended

    Newtons Apple

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    #17
    Good grief!!!

    Take it to the apple store and see what they say!
     
  18. akhilleus macrumors member

    Joined:
    Aug 8, 2014
    #18
    I kinda like those purple specks! Trade ya? No but really, give Apple a try even if it's out of warranty. I didn;'t have this specific problem but something manufacturing related and they fixed it for me even though I was out of warranty. Worth a shot.
     

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