iPhone can't restore (error 36)

[iPhone2684]

Hello All,

I have an iPhone 4S and while trying to upgrade to iOS 7 the upgrade failed and my phone went into recovery, now when I plug into my computer I am getting error 36 from iTunes. I have followed all of the steps recommend by Apple help article with no luck.

Has anyone else encountered this and how did you go about fixing this?

Thanks.

 

[eww7633]

It's not in the article. I really would recommend you disable any security software, try a different user, then try a completely different computer to restore.

If none of those work, you may want to chat into iOS support at http://getsupport.apple.com so that they can get your case up to engineering.