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iPhone2684

macrumors newbie
Original poster
Jan 1, 2014
3
0
Hello All,

I have an iPhone 4S and while trying to upgrade to iOS 7 the upgrade failed and my phone went into recovery, now when I plug into my computer I am getting error 36 from iTunes. I have followed all of the steps recommend by Apple help article with no luck.

Has anyone else encountered this and how did you go about fixing this?

Thanks.
 
It's not in the article. I really would recommend you disable any security software, try a different user, then try a completely different computer to restore.

If none of those work, you may want to chat into iOS support at http://getsupport.apple.com so that they can get your case up to engineering.
 
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