iPhone charger cable frayed, is it covered under warranty?

Discussion in 'iPhone' started by dnkbro, Jul 1, 2010.

  1. dnkbro macrumors regular

    Jan 26, 2010
    Hi, I purchased an iphone 3Gs less than a year ago (September 2009) and I noticed the cable I use to charge the phone is frayed and about to break. I was wondering if the cable is covered under the standard 1 year Apple warranty that is offered on the iPhone. I'm a little surprised that the cable broke considering I've been very careful with it and continue to wrap it up with the same creases/folds as it has had since day one. Below is a (fuzzy) picture of the cable in question. Thanks in advance.

  2. Murphy'sLaw macrumors member

    Apr 8, 2008
    West Palm Beach, FL
    I had the same issue with the cable that came with my 3G, took it back to the Apple Store and they replaced it.
  3. Ntombi macrumors 68040


    Jul 1, 2008
    Bostonian exiled in SoCal
    It's a known issue that's not technically covered after 90 days, but it depends on the Genius you get.

    I've had mine replaced twice (once with the 3G, once with the 3GS), but it was because I was there for a different issue that definitely was covered, brought the cord in and asked nicely, telling them I knew it wasn't covered, but I'd appreciate a bit of help. ;) They appreciated the low pressure request and replaced it both times.

    It can't hurt to ask, but don't be surprised if they say no.
  4. ctt1wbw macrumors 68000


    Jan 17, 2008
    Seaford VA
    They're practically given away on eBay for a song and a dance.
  5. Shanewilliams macrumors 6502a

    Apr 3, 2010
    I luckily got mine replaced once. The genius asked the manager and he was a a$$ about it! Basically saying it was my fault. So it really does depend on who you get!
  6. chinarut macrumors member

    Nov 14, 2005
    Good to see peeps have had success replacing their cables. I'll give it a shot.

    I came here to see if frayed cords can cause the iPhone to reboot?

    As soon as I noticed it, while it probably had been frayed at least 24 hrs, it rebooted maybe 30 min after fiddling around with it.
  7. dkh587 macrumors regular

    Jan 29, 2009
    Yes, you just have to be persistent in order to get it swapped out...

    The USB + headphones are covered under the 1 year warranty

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