iPhone contact and app icons disappeared after upgrade to 3.0

Discussion in 'iPhone Tips, Help and Troubleshooting' started by gasport, Jun 20, 2009.

  1. gasport macrumors 6502


    Mar 10, 2007
    I upgraded my iPhone to 3.0 and when it was finished, my contacts icon was not longer visible. Most of the apps purchased or downloaded from the iTunes store also disappeared. I am more concerned about the contacts icon as that was not an app and I cannot restore it from iTunes. When I was at the Apple store yesterday a friend purchased a new iPhone and the Apple person tried to exchange contacts between phones via the sim transfer. It did not work and he said they must be on the hard drive. I asked him about my disappearing icons and apps and he said that is what happens with the upgrade. This did not make sense but they were rather busy.

    Today, I was syncing my apps with the iPhone and noticed that the contacts icon was no longer there. If I go into the phone icon I can see the list of all the contacts as they were. I just cannot access them through the icon. If I do a spotlight search, it does locate the contacts and displays what looks like the contact icon.

    Does anyone know how to restore the icon as I would prefer the option to add contacts via the iPhone if necessary? :confused:
  2. Hammon macrumors newbie

    Apr 5, 2009
    iPhone Contacts icon disappeared when I synced my new 3GS for first time


    UPDATE: Never mind, it mysteriously reappeared when I finished the sync... Eesh.
  3. gasport thread starter macrumors 6502


    Mar 10, 2007
  4. Ntombi macrumors 68040


    Jul 1, 2008
    Bostonian exiled in SoCal
    Not to be funny, but did they go to the next page? There have been several posts with people saying they lost some or all of their apps, and they were pushed back a page or two.

    Also, if the contacts app is accessible via Spotlight, it's not gone, it may have been pushed off the pages altogether. With 3.0, you can hold an unlimited number of apps, but only display 11 pages worth.

    Thirdly, you can access everything in your contacts app via the phone app. ;)

    Good luck.

    Oh, and I'm assuming you did the normal reset and/or resync, just in case?
  5. gasport thread starter macrumors 6502


    Mar 10, 2007

    Yes, I did check the next page and only 2 icons show up.

    Yes I see it in Spotlight and assume it is somewhere..... But where is the question..:confused:

    Yes, all my contacts are there via the phone app.


    I assumed page 2, with only 2 icons on it was the last page. Your mention of the pages led me to swipe past page 2 and there was the contact icon and all my other apps that I had downloaded. I am really surprised that the Apple guy at the Apple Store told me it was normal to loose the icons.... I will check with my friend to see if his missing contacts where in fact not really missing....

    Not only that but the guy told me if I take the back off the new MacBook Pro to install more memory or another hard drive that it invalidates the warranty. I will have to check on that one also.

    Thanks again Ntombi, you have been a great help as usual....:)
  6. mikelizun macrumors newbie

    Jun 22, 2009
    Lost apps/icons after/before updating to 3.0

    It happened to me, too, but I fixed it. Here is what I did. Open iTunes, click on applications, now, click the boxes next to the apps that are not checked under sync applications > selected applications. The boxes not checked were the same apps I lost from the iPhone. Check the boxes, click sync, they should all reappear on the phone.

  7. circc macrumors newbie

    Oct 6, 2003
    contact and notes app lost

    I have the same problem, but I am not able to recover the lost apps with an itunes sync. Here is what I did:

    When still on 2.2.1, I had removed the Contacts app (because it was redundant with the phone app) and the Notes app (because without the ability to sync notes I had no use for it).

    Now I am on 3.0 and would like to get both apps back, but don't know how. The Applications tab in iTunes only shows third-party apps, but not those original apps that should come with the OS.

    Any advice?
  8. DiaGio macrumors newbie

    Jul 3, 2009
    Icon gone and cannot reload

    Had facebook app. After upgrade icon disappeared even from spotlight. I try going to redownload app but the FREE button won't light up to allow me to download it! What's the deal? Tried doing a full reset and restore and still the same. Any ideas? I'm using the grandpa iPhone btw. (2)
  9. riola macrumors newbie

    Jun 24, 2010
    Help with this problem!!

    My iphone's icon are just disappeared :( Just some apps that I installed from the internet aRE THERE ..the contact's 'icon, message 's icon, camera's icon all of them are just disappeared except setting's icon..I can't recive or make any calls or anything else..just the wi-fi is availabale and only the browser... can somebody help me how to solve this problem ??:(:(
  10. furnashji macrumors newbie

    Nov 20, 2010
    My notes disappeared

    My notes icon disappered and after looking closely I found it had moved to a folder. I just took it out of the folder and put it back on the page.
  11. furnashji macrumors newbie

    Nov 20, 2010
  12. rbeckett macrumors newbie

    Nov 18, 2010
    Restoring missing contacts

    That above got got 200 of 580 contacts only! *

    I had to buy iPhonebackupextractor 25$ article on examiner.com...
    Then :

    Export as csv
    Open in excel and save as text .txt column or tab delimited (used default)
    import into outlook contacts
    Restore my ph. Back to v4 with no contacts so I wouldn't duplicate the ones I put in this week.
    Now I should have no problem sync'n with outlook!

    Wow what a pain! But I'm thrilled to have my contacts back!

    when on itunes page, you need select and tick sync contacts with...
    you then have options for windows contacts , google, yahoo etc, if selecting windows, it stores them within windows.

    Hope this helps you all.

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