iPhone contacts syncing with Exchange

[afousek]

I've got a user in our office who upgraded to the iPhone 4S on launch day. He connects to our Exchange server for email, contacts, and calendar. Everything has been fine until this past week. Apparently, contacts that were originally created within Outlook/Exchange, and were synced to his iPhone........are now no longer in Outlook/Exchange. For example, his contacts on the iPhone are correct, but now they are missing on his Exchange mailbox. We've checked both his Outlook client and Exchange web mail. They aren't there. Has anyone seen this?

I wanted to turn the Contacts button off, and then on, to force a new sync, but I didn't want to delete all of the contacts on the iPhone, since that appears to be the only place they exist now.

Any thoughts?

 

[MrBob910]

Did you sync 4s to iCloud?

 

[afousek]

Did you sync 4s to iCloud?

Not for contacts.

Is there a way to force the iPhone to sync back to Exchange?

 

[jenzjen]

Not for contacts.

Is there a way to force the iPhone to sync back to Exchange?

Yes, but like your mentioned in your OP, it will sync to the current status of Exchange, i.e. reads like you'll lose some contacts on your phone.

You should be able to sync/merge contacts via iTunes, clean them up on the desktop and re-sync the phone.

 

[Merkie]

Yes, but like your mentioned in your OP, it will sync to the current status of Exchange, i.e. reads like you'll lose some contacts on your phone.

You should be able to sync/merge contacts via iTunes, clean them up on the desktop and re-sync the phone.

Lol. It sounds so easy.

iOS doesn't delete Exchange contacts unless you explicitly delete a contact.