IPhone Crack

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Macnificant, May 16, 2009.

  1. Macnificant macrumors 6502a

    Joined:
    Feb 26, 2008
    #1
    I have the current IPhone and I noticed a slight stress crack where you attached the charger. It is actually on both sides by both screws, more near the screen rather then the back.

    I keep real good care, never been dropped and always kept in a hard case.

    No signs of wear.

    Does anyone have the same issues?

    Would this be covered under warranty?
     
  2. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #2
    It should be considered a casing defect by Apple. I bet if you are polite, they will replace it. But it is up to their discretion.
     
  3. pendo macrumors regular

    Joined:
    Aug 14, 2008
    Location:
    Jenks, OK
    #3
    lol....with the title I thought you were gonna say you are addicted to your iphone..
     
  4. Knowlege Bomb macrumors 601

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #4
    They were replacing phones for this issue for a while but recently I've heard they've stopped doing exchanges for cracks alone.

    Guess they decided that because such a high percentage of their phones were cracking, it's the way they're supposed to be or "within spec".
     
  5. Macnificant thread starter macrumors 6502a

    Joined:
    Feb 26, 2008
    #5
    Has anyone tried but was denied a warranty replacement?
     
  6. wackymacky macrumors 68000

    wackymacky

    Joined:
    Sep 20, 2007
    Location:
    38°39′20″N 27°13′10″W
    #6
    This is an old issue now as cracks were noticed shorlty after the 3G release. You've got nothing to lose by taking it in and trying to get a replacment.

    I gave a small crack in mine. In NZ the phones are sold by the carrier (Vodafone) and they weren't happy to replace it directly but wanted to send it off to apple to 'look at' leaving ms with a phone for a couple of weeks. I need a phone (with my current # for my job 24/7 so I haven't bothered.)
     
  7. Willis macrumors 68020

    Willis

    Joined:
    Apr 23, 2006
    Location:
    What feels like the middle of nowhere
    #7
    I've posted in elsewhere but curious to know the policy with replacing a cracked iPhone case. The back of mine has developed a crack running in from the vibrate switch.

    help? :(
     
  8. gr8whtd0pe macrumors 6502

    gr8whtd0pe

    Joined:
    Feb 21, 2008
    Location:
    Belle, WV
    #8
  9. Willis macrumors 68020

    Willis

    Joined:
    Apr 23, 2006
    Location:
    What feels like the middle of nowhere
    #9
    I've already visited there.

    Anyway, I've called Apple and I've got an appointment with the Genius tomorrow morning. They said they will look at either replacing it or repairing. Hmm

    Wouldn't mind but I was there last night to pick up my no-longer-cracked Macbook
     
  10. Willis macrumors 68020

    Willis

    Joined:
    Apr 23, 2006
    Location:
    What feels like the middle of nowhere
    #10
    Well, I ended up with a new iPhone. Pretty happy actually. Was a little nervous though because the Genius said he had to check if it was able to be replaced under their warranty
     

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