iphone crashes itunes on connect

Discussion in 'iPhone Tips, Help and Troubleshooting' started by AustinD, Jul 29, 2008.

  1. AustinD macrumors regular

    Joined:
    Jan 14, 2008
    #1
    get the beach ball of doom. its happened before, and i restored it. the only two times ive successfully connected are when i first got it, then safe mode restored it. every other time is bupkus.

    please help, this is ticking me off.
    thanks :]
     
  2. doobs macrumors regular

    Joined:
    Jul 19, 2008
    #2
    Join the club...this is exactly what I am going through. I have restored six times now because my iPhone/iTunes freezes whenever I sync with iTunes after updating or installing apps. I have an appointment with Apple Store on Thursday, but do not expect it to be very helpful. Will let you know what happens.
     
  3. AustinD thread starter macrumors regular

    Joined:
    Jan 14, 2008
    #3
    thank you very much, i was starting to get extremely frustrated with not having a $500 phone work with a $3000 computer from the same freaking company.

    by the way, have you tried to restore it, then plug it in before any apps are downloaded?
     
  4. HarryKeogh macrumors 6502a

    Joined:
    Jun 25, 2008
    #4
    add one more to the list...iTunes works fine until I plug in my iPhone then it freezes. My iPhone and iTunes worked perfectly together since I got it on Friday and up until about an hour ago. My gf's iPod works fine with iTunes. Tried different cables, rebooting, different usb ports, drinking a glass of water from the wrong side of the glass...nothing.

    Wait, not nothing. I do get a spinning beach ball. Wheee!!!!
     
  5. Custommm macrumors member

    Joined:
    May 31, 2009
    #5
    iphone crash itunes june 2009

    Hi june 2009
    Just went throught a long an painful troubleshooting with Apple tech support...
    Like many other poeples on the web, my iphone suddenly happen to froze up itunes every time.
    Every step along the way... everything they ask me to do went unsuccessful..(resetting the device... changing confin on the phone.. reinstalling itunes . sending them log on the crash... all produce the same effect.....nothing.

    the fix now... using my iphone a came across a podcast that cannot not open and after deleting all podcast.. all thing went perfect VOILA!
     
  6. Elven macrumors 6502a

    Elven

    Joined:
    May 13, 2008
    Location:
    UK
    #6

    Many thanks, just fixed the same issue for me. :D
     
  7. weisen Guest

    #7
    Me, too! Many thanks for documenting this.
     

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