iPhone dead pixel - what to do

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Davewilks, Dec 4, 2009.

  1. Davewilks macrumors newbie

    Feb 6, 2009
    Hi Guys,

    About a week ago i noticed 1 pixel at the bottom of my 3GS screen that's stuck on, last night I also noticed that there's one at the top left that's sort of half on.
    I thought I'd give apple a go first, what would you suggest I did first, call the support line and ask them or book a Genius appointment at the store and go and speak to someone in person?
    I don't mind going to the store but it's 20 miles away so it's is a slight PITA.

    I'm in the UK by the way so if anyone has some relevant experience I'd like to know as well!!!

    Thanks in advance,

  2. MrBrekke macrumors 6502


    Oct 1, 2009
    call Apple support tell them about the issue and they will set up a replacement shipping for you. you will get a replacement phone for that issues.
  3. Gadgetgeezer macrumors regular

    Oct 4, 2009
    I have fixed those before by massaging them. But if you aren't happy, I would take it back. Dead pixels on a laptop screen are hardly noticed by those on an iPhone screen are a real nuisance.
  4. ss957916 macrumors 6502a

    Jun 17, 2009
  5. Davewilks thread starter macrumors newbie

    Feb 6, 2009
    I was one of the losers who was waiting in line the day the 3GS came out!
  6. Davewilks thread starter macrumors newbie

    Feb 6, 2009

    I finally got around to going to the Apple store with my phone.
    They did a screen replace in under an hour.

    I'm a very happy bunny!!!:)

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