Unfortunately I cannot get to an Applestore for a few weeks so I am hoping I can get some help here. Brand new iPhone unpacked and doesn't work. Nothing comes up at all if the phone is unplugged. Screen display immediately goes dead. Even so, I have tried power+home hard reset but totally unresponsive. When plugged into he mains it sometimes shows 'connect to iTunes', the apple or the battery with lightning underneath. Hard reset just results in the Apple screen for a few minutes then goes to connect to iTunes. When the 'connect to itunes' screen is showing I click on 'i' and it comes up with 'IMEI unknown' and 'ICCID number unknown' When plugged into the MBP, it doesn't recognise the phone and the only screen it shows is the battery with lightning. I cannot turn it off. It always displays one of the above depending on what it is connected to. I have held down home the button while connecting to either iTunes or mains but nothing. No real surprise given it has absolutely no power unless plugged in. I have tried charging it for hours in a wall socket, no change. I have tried a different charger and cable for both the wall socket and MBP. Any help/advice is gratefully received.