iPhone error question

Discussion in 'iPhone' started by AndrewR23, Jul 27, 2014.

  1. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #1
    My friend has a 4S and her phone suddenly came up with an iTunes symbol and a plug on the screen. No passcode, find iPhone turned off.

    Hard reset did nothing and when she plugged phone into iTunes it said the phone could not be recovered

    no water damage...any help? thanks
     
  2. Thekidtorres macrumors regular

    Joined:
    Jan 28, 2013
    #2
    You can download an ios 7 version, connect the phone to itunes, and manually restore it to that version. If you don't know how to do it, check on youtube how to install manually an ios version on itunes..
     
  3. AndrewR23 thread starter macrumors 68040

    Joined:
    Jun 24, 2010
    #3
    Not sure what you mean. My friend said this error happened when she was trying to update over air to latest ios 7.1.2
     
  4. Thekidtorres macrumors regular

    Joined:
    Jan 28, 2013
    #4
  5. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #5
    Just put the phone in recovery mode and restore in iTunes which will do everything automatically.
     
  6. AndrewR23 thread starter macrumors 68040

    Joined:
    Jun 24, 2010

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