iPhone, Exchange & Entourage sent mail - solution

Discussion in 'iPhone Tips, Help and Troubleshooting' started by E3BK, Jul 5, 2009.

  1. E3BK macrumors 68030


    Mar 15, 2008
    I'm assuming that email sent from the phone should sync w/ the Exchange server, right? What I'm seeing in my Sent mail folder on Entourage isn't exactly the email that I sent from the iPhone. I never noticed this before since I've only been using Exchange on my iPhone recently.

    Is there some setting I'm missing? I need to make sure there is a copy of the emails I send.

    Basically, no matter the message, there is no to/from or subject info. The body of the msg is just plain text stuff that looks like this:

    X-MimeOLE: Produced By Microsoft Exchange V6.5
    Received:  from 1xx.xx.xx.xx ([1xx.xx.xx.xx]) by 
    server.info.com ([1xx.xx.xx.xx]) with Microsoft Exchange Server HTTP-DAV ; Sun,  5 Jul 2009 19:10:42 +0000
    MIME-Version: 1.0
    Content-Type: text/html;
    edit: I logged into OWA and it looks like the sent mail *is* there but why doesn't it show in Entourage?
  2. E3BK thread starter macrumors 68030


    Mar 15, 2008
    So maybe no one else had this problem? Anyway, if you do, I did more digging and found a good explanation and solution here:

    Basically, you should
    -download this Applescript
    - install the file in ~/Documents/Microsoft User Data/Entourage Script Menu Items
    - Create a Rule
    Specific Header-MAIL FROM: -Contains- your.email@company.com

    Run AppleScript-Script-Fix iPhone Sent Mail.scpt (or whatever you named the script)

    Hope that helps anyone who has had this problem as well.

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