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Bram.96

macrumors member
Original poster
May 20, 2015
99
43
Netherlands
Hello everyone,

I just a bought a new iPhone 6s and have started to download some movies onto it. However, one movie crashed while downloading and now takes up about 4GB of useless space on my phone and I can't find a way to delete it. I've already tried PhoneClean, but that doesn't work. This is an issue that has been going one for several generations of iPhone right now, does anybody have a solution?
 

William Wales

macrumors member
Dec 24, 2015
86
14
Los Angeles
Hi, Bram. I'm late. You mean that your movie crashed files take up 4 GB space on your iPhone 6s, right? Have you checked your storage by opening the Settings app then go to General and tap Usage?

You can restore your iPhone, but you need to backup your data previously. It's very important. If you don't want to do like this, iMyfone Umate may help you get an overview of where is taking up space and you can clean up them selectively. Hope it helps!
http://www.imyfone.com/iphone-space-saver-mac/
 
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Dawsonwles

macrumors newbie
Sep 1, 2015
4
0
Syncing your device with iTunes *should* remove the diagnostics & data information from your device, but it'll still create new information.
 

skyperbon

macrumors regular
Jul 7, 2010
119
11
All over the WWW...
Try the Phone Doctor app. It should clear your junk. Not sure if it will work for clearing unfinished videos though.
You can also try a hard reset and see if that does the trick.
 

tjwilliams25

macrumors 6502
Aug 10, 2014
316
60
Montana
If you can't see the movie taking up space on the phone in the Usage menu, then you probably won't have any issues. If you're looking on iTunes when you connect your phone and it says 4GB or more is being taken up by "Other", that is normal. Basically, that is iOS's trash file that will be deleted as the phone needs the space. This is normal and nothing to worry about.
 

ChrisWilliam

macrumors member
Jan 20, 2016
38
2
UK
If you can't see the movie taking up space on the phone in the Usage menu, then you probably won't have any issues. If you're looking on iTunes when you connect your phone and it says 4GB or more is being taken up by "Other", that is normal. Basically, that is iOS's trash file that will be deleted as the phone needs the space. This is normal and nothing to worry about.
What is "Other" category? It may include kinds of cached files and data. It's normal. But you said that trash files will be deleted as the phone needs space, WHY there are a alert "storage almost full" when we want to upgrade to newer iOS system or download a mobile games?
 

tjwilliams25

macrumors 6502
Aug 10, 2014
316
60
Montana
What is "Other" category? It may include kinds of cached files and data. It's normal. But you said that trash files will be deleted as the phone needs space, WHY there are a alert "storage almost full" when we want to upgrade to newer iOS system or download a mobile games?

That's a very good question. I was just quoting an Apple Support Article that I found the last time this question came up. I know that Apple Music downloads aren't automatically deleted, so there may be others that might not either. It's an oversight that Apple's acknowledged and hopefully will be fixed soon.
 

ChrisWilliam

macrumors member
Jan 20, 2016
38
2
UK
That's a very good question. I was just quoting an Apple Support Article that I found the last time this question came up. I know that Apple Music downloads aren't automatically deleted, so there may be others that might not either. It's an oversight that Apple's acknowledged and hopefully will be fixed soon.

Thanks. Hope it will be fixed soon. In addition, I think that something which require physical storage, it will not be deleted. So maybe we can try some other ways.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,455
While someone said to me, iOS device automatically deletes cached files when it needs more space. :confused:
At some point app caches and the like will get emptied as space is needed. That doesn't necessarily apply to all such storage though.
 
Last edited:

willmtaylor

macrumors G4
Oct 31, 2009
10,313
8,194
Here(-ish)
Hello everyone,

I just a bought a new iPhone 6s and have started to download some movies onto it. However, one movie crashed while downloading and now takes up about 4GB of useless space on my phone and I can't find a way to delete it. I've already tried PhoneClean, but that doesn't work. This is an issue that has been going one for several generations of iPhone right now, does anybody have a solution?
Try this trick:

https://forums.macrumors.com/threads/simple-trick-to-free-up-storage.1967325
 
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