iPhone for the 3rd time, still not convinced....

Discussion in 'iPhone' started by T4R06, Mar 5, 2008.

  1. T4R06 macrumors 65816

    Joined:
    Oct 8, 2007
    Location:
    CT
    #1
    a lot of threads similar on my problems.. it was yesterday went to apple store and had no problems replacing another iphone. i bought the original (brand new!!!) last november. 2nd replacement was last month due to battery drain after 1.1.4 update. and now the 3rd replacement saw a little 2 dead pixel on it.. it was perfect screen. im reading on forums that apple doesnt replace something like dead pixel?

    im tired going at apple store....

    EDIT: expecting to resolve this later (after work)
     
  2. Bad Ash macrumors regular

    Bad Ash

    Joined:
    Feb 20, 2008
    Location:
    Chicago, IL
    #2
    I had a single dead pixel and they gave me a new phone on the spot. Good luck.
     
  3. T4R06 thread starter macrumors 65816

    Joined:
    Oct 8, 2007
    Location:
    CT
    #3
    yeah they keep on giving us a refurbished ones. Though they are saying its remanufactured. So looks like brand new...
     
  4. aross99 macrumors 68000

    aross99

    Joined:
    Dec 17, 2006
    Location:
    East Lansing, MI
    #4
    All companies make warranty replacements with "refurbs". These are sometimes called "Maintenance Spares". Unless they don't have any refurbed units (like when a product has just been released), you are probably going to get a refurb if you have it replaced...
     
  5. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #5
    At one point, there were brand new units mixed in with the refurbs. Do you know how to check the difference between the two by looking at the product number? I forget how, but there's a way.
     
  6. T4R06 thread starter macrumors 65816

    Joined:
    Oct 8, 2007
    Location:
    CT
    #6
    go to settings general about. And you will see the model number it'd says MA712LL
     
  7. T4R06 thread starter macrumors 65816

    Joined:
    Oct 8, 2007
    Location:
    CT
    #7
    last night i receive a survey from them. i stated my problems and this morning i got a call from apple store and they will replace it with a new iphone (retail)

    i guess this is on black box?

    cool! :apple:
     

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