iphone fried-what do i do

Discussion in 'iPhone' started by dabills80, Feb 1, 2009.

  1. dabills80 macrumors member

    Joined:
    Feb 7, 2008
    #1
    last night i charged my iphone and when i came back to unplug it it was burning hot. I tried turning it on but it wont turn on. my apple warranty ran out but i when i bought my phone i bought it with american express which automatically doubles the warranty. What do i do?
     
  2. Resist macrumors 68030

    Joined:
    Jan 15, 2008
    #2
    I think you answered your own question.

    Take it back to Apple first and see if they will deal with it outside the warranty, if not the talk to American Express.
     
  3. Tokiopop macrumors 68000

    Tokiopop

    Joined:
    Dec 6, 2008
    Location:
    West Yorkshire, UK
    #3
    Do you have the new, or the old wall adaptor? You should have been issued with a new one, which fixes that problem.
     
  4. dabills80 thread starter macrumors member

    Joined:
    Feb 7, 2008
    #4
    Could i take to an att store instead of an apple store? The nearest apple store is an hour away and I dont have a car
     
  5. derek320 macrumors member

    Joined:
    Jan 19, 2009
    #5
    you need a cat to get to the Apple store!?


    your warranty is through apple, not AT&T
     
  6. Mr. Giver '94 macrumors 68000

    Mr. Giver '94

    Joined:
    Jun 2, 2008
    Location:
    London
    #6
    Well if it's fried than I'd suggest putting salt on it and having yourself an iFry.;)

    Take it to the Genius Bar and have it replaced. :)
     
  7. TSX macrumors 68030

    TSX

    Joined:
    Oct 1, 2008
    Location:
    Texas
    #7
    Yes, have an iFry and at the Genius Bar have an apple martini.:)
     
  8. dave006 Contributor

    dave006

    Joined:
    Jul 3, 2008
    Location:
    Just West of East
    #8
    All warranty service is provided by Apple. You could call Apple support and discuss your options.

    They will even mail you an advanced replacement iPhone.

    Advanced Replacement Process Q&A

    http://www.apple.com/support/iphone/service/exchange/

    Apple will charge you the Out-of-Warranty Service Fee if Apple receives your original and determines that is not eligible for service under the warranty or the AppleCare Protection Plan, but is repairable. ​
    Dave
     
  9. theDUB macrumors 6502a

    theDUB

    Joined:
    Nov 15, 2008
    Location:
    SLT, CA
    #9
    You are misinformed. The old wall chargers were recalled because the prongs had a tendency to break off in the outlet causing a dangerous electrocution hazard while users tried to fish them out of the holes without first turning off the power.

    The wall charger problem has nothing to do with his problem.
     

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