iPhone froze during sync... help, please?!

Discussion in 'iPhone' started by CindyLouWho73, Apr 15, 2011.

  1. CindyLouWho73 macrumors newbie

    Joined:
    Apr 15, 2011
    #1
    I was in the middle of syncing my iPod when it froze. The screen is now black with the apple picture on it and the blank sync bar under the apple. I tried to hold down the button on the top to reboot and shut down but it didn't work. Please help... please...

    Thanks in advance.
     
  2. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #2
    Hold the sleep and home button to reboot.
     
  3. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #3
    Try holding down the power button and home button at the same time. If that doesn't work, try to restore.
     
  4. CindyLouWho73 thread starter macrumors newbie

    Joined:
    Apr 15, 2011
    #4

    OMG! You're a lifesaver!!! That worked but then it showed the iTunes and USB picture on the screen so I plugged it in and now iTunes is saying I have to restore it. When I was about to do that, it gave me the message that everything would be erased -- media and all. Is there any way around this? I don't want to lose everything on my phone. Thanks again.
     
  5. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
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    #5
    It's no big deal, just do it and restore from backup.
     
  6. CindyLouWho73 thread starter macrumors newbie

    Joined:
    Apr 15, 2011
    #6
    Eeeee! It looks like it's working! Thanks so much. I think I love you... you're SO getting added to my Christmas card list. ;)
     
  7. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #7
    Feel free to stick some Apple gift cards in the card!
     
  8. CindyLouWho73 thread starter macrumors newbie

    Joined:
    Apr 15, 2011
    #8
    Haha... If I can get the phone working tonight, you've got yourself a deal.
     
  9. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #9
    Whats it doing now? installing 4.3.2?
     
  10. CindyLouWho73 thread starter macrumors newbie

    Joined:
    Apr 15, 2011
    #10
    Downloading my entire music library... so we'll have to wait a bit. Grrr... I forgot to unclick some of the stuff I didn't want on there. Oh well. Patience, right?
     
  11. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
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    #11
    Yup just give it time
     
  12. CindyLouWho73 thread starter macrumors newbie

    Joined:
    Apr 15, 2011
    #12
    Damn... some of my apps didn't transfer. Oh well, I guess I'll just have to redownload them. But at least it works. Thanks sooooo much!
     
  13. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #13
    As long as they are in iTunes, you can just check them and they will sync. If you still think something is missing, you can check for available downloads, but restoring the iPhone would not have deleted apps from the computer.
     

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