Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

iPhone Froze

R

Resist

macrumors 68040
Original poster
Jan 15, 2008
3,003
93
Well we just had an issue with one of our new iPhones today. As a call came in the iPhone froze while ringing softly. We could not shut the phone off to do a restart, no buttons worked on the phone. The battery level was in the red.


Update: Just as I was typing this, the iPhone restarted itself and now seems fine. Must have been a weird glitch.
 
I initially tried holding down the power button but nothing happened. I didn't think to hold it and the home button down. I will do that next time it happens.

I am curious why it would freeze up from an incoming call.
 
dude it just randomly froze, nothing to get your panties in a bunch :p

yeah as others have stated, in order to turn off your iPhone you need to hold the power and the home buttons down at the same time
 
QuarterSwede said:
It's a cell phone. For whatever reason they can freeze up when communicating with the towers. I've never had a cell phone NOT do this every once in a while.

A forced reboot should clear it up every time.
Click to expand...

Exactly. It seems every minor glitch is being posted here in the forums these days.
 
Dr. Cabrera said:
dude it just randomly froze, nothing to get your panties in a bunch
Click to expand...
Actually it happened again numerous times tonight after the restart but only when a certain phone calls our iPhone. We took it to the AT&T store, where it happened right in front of them. They replaced the sim card and it seems to be working now. AT&T said if it happens again to take it to the Apple store.

So it appears it was more than a minor glitch.
 
Resist said:
Actually it happened again numerous times tonight after the restart but only when a certain phone calls our iPhone. We took it to the AT&T store, where it happened right in front of them. They replaced the sim card and it seems to be working now. AT&T said if it happens again to take it to the Apple store.

So it appears it was more than a minor glitch.
Click to expand...

Is your phone Jailbroken or is it vanilla..because I had similar problems when it was jailbroken. No problems once restored to factory defaults
 
Resist said:
Not jailbroken, it is all factory.
Click to expand...

I would take it to an apple store - not an ATT store because they seem more inclined to help. I had a problem with my phone and ATT wouldnt help, but Apple replaced my phone with a new one on the spot. Apologies if there is no apple store in your location though.
 
I already said we took it to the AT&T store and they replaced the sim card. If it does it again we will surely take it to our local Apple store.
 
Resist said:
I already said we took it to the AT&T store and they replaced the sim card. If it does it again we will surely take it to our local Apple store.
Click to expand...

Sorry I didn't realize it had happened with a particular number often. I had a bad SIM card once in another phone and it was acting irradically (rebooting, freezing, eventually said invalid SIM). Got it replaced and all the problems went away. I'm guessing your problems are over.
 
Well today the same iPhone froze up yet again, this time when a different number called it.

This time the AT&T store said they would replace the iPhone for new one.
 
Her iPhone just froze up again.....this is freaking unbelievable! I held the home and power switch down to restart it, which seems to have worked.

We have never had a cell phone act like this before. My iPhone has not even done this. My girlfriend uses her iPhone for calls more than I do but still, 2 sim cards, 2 iPhones later and the same issue. The phone rings and freezes up and no buttons work, but it keeps ringing at a low volume.
 
No it is not jail broke, it's totally stock. It seems to be working fine now. But we will take it back again if this continues because I can't see having to do resets all the time.

There obviously is an issue with the iPhone that Apple needs to address.
 
Well today it did it yet again! Seems to freeze the iPhone when getting an incoming call. Was able to get it restarted pressing the home and power switch. This is getting a bit ridiculous having to do this all the time.

I wish Apple would come to realize there is an issue and find a solution for it soon because this is no way to keep a new Apple customer happy. If this isn't resolved we won't be buying anymore Apple products.
 
We may have found the cause of our iPhone freezing when it rings during an incoming call. It seems there were assigned pictures to the numbers that were very large (several MB's). The pictures were deleted (until smaller file sized pics can be downloaded) and things appear to be working better now.
 
mine has been doing the samething. Im on my fourth phone and second sim. Im going to try deleting some contact pics to see if that helps
 
The iPhone has not froze once since removing the large picture file, so that seems to have been the cause of the problem for us.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back