iPhone Frozen at Boot Screen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by alexturvy, Mar 1, 2008.

  1. alexturvy macrumors newbie

    Joined:
    Mar 1, 2008
    #1
    Hello...

    I'd like some help in this matter:

    In the process of resetting my iPhone, I got to the dialogue which asked me whether I would like to restore from a backup or treat it as a new phone. As I clicked that I would like to restore it from a backup, iTunes crashed.

    Every time that I try to start the phone now, it gets to the Apple logo and hangs for a while before the circular spinning animation begins. This animation continues indefinitely. iTunes doesn't recognize the phone at this point.

    Please help me.
     
  2. spinstorm macrumors 68000

    Joined:
    Sep 14, 2007
    #2
    hold down the home and sleep button while connected to iTunes via USB and the phone will go into restore mode and restore again!
     

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