iPhone iPhone full, but it isn't

oRBIT2002

macrumors member
Original poster
Mar 17, 2011
51
2
Gothenburg/Sweden
My iPhone complains it's almost full. It reports I've used about 26GB of my 32GB. But when I check the list of apps and their individual usage, I get nowhere near these 26GB.
Hints?
 

Fatboy71

macrumors 65816
Dec 21, 2010
1,224
181
UK
My iPhone complains it's almost full. It reports I've used about 26GB of my 32GB. But when I check the list of apps and their individual usage, I get nowhere near these 26GB.
Hints?
Load up iTunes on your computer.

Connect your iPhone and see how much space it shows used for the "Others" section at the bottom of the screen.

By the sounds of it, it sounds like your iPhone is using up a lot of space for this Others category.

Some of these links might help you solve the large amount of space used for the Others category (if that is the case with your iPhone).


https://discussions.apple.com/docs/DOC-5142

https://discussions.apple.com/thread/5193358

http://appducate.com/2013/01/reclaim-other-storage-space-on-ipad-iphone-and-ipod/

https://www.google.co.uk/search?q=o...+site:discussions.apple.com&biw=2558&bih=1233
 

Jambalaya

macrumors 6502a
Jun 21, 2013
686
98
UK
Yeah I've got about 15GB "other". Tried the PhoneClean application but it just finds a few hundred MB's it can clean..
My guess is it's mostly email and attachments (how many historical messages from how many accounts do you have), also do you have a lot of photos attachments in other messaging apps like Whatsap
 

TheRainKing

macrumors 6502a
Jun 11, 2012
999
534
I've got the same problem on my 16GB iPhone 4S. It shows 2GB used up by 'Other'. And I don't have the option of restoring because that will force me to update to iOS 7. :mad:
 

Stuke00

macrumors 68000
Oct 11, 2011
1,674
74
Collinsville,IL
I've got the same problem on my 16GB iPhone 4S. It shows 2GB used up by 'Other'. And I don't have the option of restoring because that will force me to update to iOS 7. :mad:
1-2GB sounds about typical.

You don't have to "Restore" you can just erase the phone from the settings menu if you want.
 

Small White Car

macrumors G4
Aug 29, 2006
10,906
1,186
Washington DC
Phone's Settings > General > Usage

It will break it down by app, which iTunes doesn't do.

See if there's an app that's screwing you. In my case I had to get rid of "The Onion" app because it apparently saves every single thing you've ever looked at, forever.

You may have something similar.
 

PNutts

macrumors 601
Jul 24, 2008
4,839
347
Pacific Northwest, US
I've got the same problem on my 16GB iPhone 4S. It shows 2GB used up by 'Other'. And I don't have the option of restoring because that will force me to update to iOS 7. :mad:
This may be in the other links above I didn't follow, :eek: but iBackupBot allows you to make a local backup, delete the crud, and then restore that backup onto your phone. I removed about 2GB on mine.
 

oRBIT2002

macrumors member
Original poster
Mar 17, 2011
51
2
Gothenburg/Sweden
I reinstalled my iPhone and got all space back! Odd.

However, now the problem is back again. I've got about 150MB's free on my 32GB 5S.
I seriously suspect that streaming iTunes movies are flawed, this is the only thing I can think of that takes up my space. Perhaps it's buffering when watching but space isn't deallocated properly.
 

hafr

macrumors 68030
Sep 21, 2011
2,743
5
I reinstalled my iPhone and got all space back! Odd.

However, now the problem is back again. I've got about 150MB's free on my 32GB 5S.
I seriously suspect that streaming iTunes movies are flawed, this is the only thing I can think of that takes up my space. Perhaps it's buffering when watching but space isn't deallocated properly.
You're on the right track - you don't stream iTunes videos, you download them to the phone whilst watching them.

Download iExplorer, connect your phone to the computer, open iExplorer, choose "continue with demo", go to Media in the list to the left, check the folder CloudAssets (and perhaps LoFiCloudAssets). This is where videos you "stream" end up.
 

hafr

macrumors 68030
Sep 21, 2011
2,743
5
That did the trick, thanks! Let's hope they fix this "bug" soon.
You Said you were jailbroken? Download iFile (it says it's four dollars, but you only pay if you want the pro features). That way you can clear those folders "on the fly".
 

iapplelove

Suspended
Nov 22, 2011
4,932
6,826
East Coast USA
If you do a clean restore, set up as new, do not restore to backup - you will recover almost all the "other" space.
And lose everything in the process.

op I am having a smaller "other" issue as we'll the only difference is my phone is 64gb and I can afford to lose a few gb's. These problems always seem to correct itself for me.

Edit my issue always seems to be centered around photos and iPhoto
 

clauzzz203

macrumors 6502
Sep 18, 2012
428
423
iPhone full, but it isn't

Fill the phone up and it will auto-clean, even says "Cleaning..." on some apps
 
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