iPhone Genius Bar Swap/Replacement Help

Discussion in 'iPhone Tips, Help and Troubleshooting' started by rotflol, May 5, 2010.

  1. rotflol macrumors newbie

    Joined:
    May 5, 2010
    #1
    Hello,

    Recently I've purchased a 2nd hand iPhone off someone, unfortunately, I was not notified that the backing of this iPhone (which is white) is not the original, (originally it is black) I tried taking the iPhone to genius bar to get it replaced, (power button does not work). It was working, until, just as I was about to sign the waiver, the genius tells me that the case was not original, he brought a black covered replacement and noticed that mine was white. Because the backing was replaced, that means the iPhone was opened and warranty is void, is this true? I asked him if I replaced it, would he turn a blind eye, he told me he couldn't say yes, but he gave me one of those silent nods.

    What I want to know is, what my next course of action should be,

    1. Resell the iPhone
    2. Get the backing replaced with a black one.
    3. Try again at a different store/different time.

    Will the genius who's helped me, blacklist my serial or somehow?

    Thanks for the help
     
  2. DEE9299 macrumors 6502a

    DEE9299

    Joined:
    Oct 3, 2009
    Location:
    Boston Mass.
    #2
    Just get the power button fixed and if the back case really bothers you swap it back to black.
     
  3. rotflol thread starter macrumors newbie

    Joined:
    May 5, 2010
    #3
    Oh, I forgot to mention theres a bit of scratches on the screen too, so I'd have to get that repaired as well.
     
  4. DEE9299 macrumors 6502a

    DEE9299

    Joined:
    Oct 3, 2009
    Location:
    Boston Mass.
    #4
    you can if its bad...it all depends how bad these bother you.
     

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