Hello,
Recently I've purchased a 2nd hand iPhone off someone, unfortunately, I was not notified that the backing of this iPhone (which is white) is not the original, (originally it is black) I tried taking the iPhone to genius bar to get it replaced, (power button does not work). It was working, until, just as I was about to sign the waiver, the genius tells me that the case was not original, he brought a black covered replacement and noticed that mine was white. Because the backing was replaced, that means the iPhone was opened and warranty is void, is this true? I asked him if I replaced it, would he turn a blind eye, he told me he couldn't say yes, but he gave me one of those silent nods.
What I want to know is, what my next course of action should be,
1. Resell the iPhone
2. Get the backing replaced with a black one.
3. Try again at a different store/different time.
Will the genius who's helped me, blacklist my serial or somehow?
Thanks for the help
Recently I've purchased a 2nd hand iPhone off someone, unfortunately, I was not notified that the backing of this iPhone (which is white) is not the original, (originally it is black) I tried taking the iPhone to genius bar to get it replaced, (power button does not work). It was working, until, just as I was about to sign the waiver, the genius tells me that the case was not original, he brought a black covered replacement and noticed that mine was white. Because the backing was replaced, that means the iPhone was opened and warranty is void, is this true? I asked him if I replaced it, would he turn a blind eye, he told me he couldn't say yes, but he gave me one of those silent nods.
What I want to know is, what my next course of action should be,
1. Resell the iPhone
2. Get the backing replaced with a black one.
3. Try again at a different store/different time.
Will the genius who's helped me, blacklist my serial or somehow?
Thanks for the help
