so today i bought an iphone i didnt open it yet but my friend got me one as well and it is being delivered this week. She bought it over the phone at apple, can i exchange her gift for a different item in the store? i cant find a policy online about this
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iphone gift exchange
- Thread starter dowork84
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You have 30 days to return your unopened device as long as you have the original receipt used to purchase it.
You can get money back (if cash, if it was paid for using a CC/debit that person with the card will need to be there) or you can exchange it for an Apple Gift Card, towards another purchase, etc.
i think it comes with a receipt or gift receipt ... she bought it on sunday for me and had apple ship it to me but she got me a 4 and i wanted the 4s which i got with an upgrade so i wanted to exchange her gift she got me for an ipad or something and when i spoke to apple online chat they said only refund but im hoping in the store they will give me store credit for the gift since i didnt pay for it
As long as you have some form of receipt to prove the original purchase (regardless of who originally bought it) you can get a refund/credit.
awesome i hope it does come with it i dont see why it wouldnt, i was just worried since at apple online they said only refund and i dont want to be stuck with 2 phones
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so are you 100 percent sure or should i wait and see when i get the phone?
lol thanks it was years of crap we went through, its an im sorry gift i guess
U.S.
You do not get cash back. From Apple's Return Policy page:
http://store.apple.com/us/browse/open/salespolicies
http://store.apple.com/us/browse/open/salespolicies
i dont want cash just exchange or store credit .. on their online chat they said only refund to card
Return the one you bought! Why would you return your friend's gift? Especially if, as you suggest, it was an "I'm sorry" gift...
You bought a phone, you haven't opened it. So return it. End of problem.
because a) it was the 4 and i have the 4s and b) i could get more for her return i know thats bad to say but the value is just to high
Just bring that gift (iphone 4) exchange to 4S and pay whatever additional cost for this upgrade. Return yours and now you have some cash in your pocket instead of holding on some Apple store credits.
You probably have to walk into Apple store to do this, talk to them and I believe they will do this for you.
im hoping so thanks waiting for deliver
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I wish I had a friend that could say "I'm sorry" in the form of iPhone.
i am grateful just trying to resourceful as well