iPhone Headphone Jack problem

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jaylees, Jan 6, 2014.

  1. jaylees macrumors newbie

    Joined:
    Jan 6, 2014
    Location:
    UK
    #1
    Hi,

    At work recently, one of my colleagues attempted to put my iPhone through a sound desk but forgot to turn off the 'Phantom Power'. For all you who don't know, this is a 48v current passing through each channel and this was sent through my phone's headphone jack. This caused it to blue screen and now the headphone jack outputs a mono, very distorted signal and such alike with the 30-pin dock connector. What will I need to replace in order to get my phone into full working order again? Will it just be the headphone jack/dock connector or will it be a logic board of some description?

    Thanks in advance!
    Jay
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    Sounds like you've blown the output stage. Take it to Apple and get a Genius to take a look. Was the blue screen only temporary?

    If everything else is okay then you might want to simply not use the headphone or 30pin connector for audio. Bluetooth and AirPlay should still function normally.
     
  3. jaylees thread starter macrumors newbie

    Joined:
    Jan 6, 2014
    Location:
    UK
    #3
    Hi,

    Yes, the blue screen was only temporary. Any idea what part I have blown?
     
  4. The Doctor11 macrumors 603

    The Doctor11

    Joined:
    Dec 15, 2013
    Location:
    New York
    #4
    Take it to apple and pretend you never sent 48v throw it.
     

Share This Page