iPhone headphones jack problem

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Branskins, Apr 17, 2009.

  1. Branskins macrumors 65816

    Dec 8, 2008
    I recently have had problems with my headphones not working correctly unless "spun" the correct way. Today I took a look inside the jack, and noticed that the metal band seems to be cracked or broken. If you look around the rim, it goes from a silverish color to a white color, as if half the metal band broke off. There is also a small chunk next to the headphone jack missing. I am assuming the crack within the jack is what is causing this problem.

    Has anyone had this problem? I am hoping Best Buy or the Apple Store will replace this when I finish college next week!
  2. skubish macrumors 68030


    Feb 2, 2005
    Ann Arbor, Michigan
    Apple store is probably better choice and yes if you are within 1 yr of purchase.
  3. John T macrumors 68020

    John T

    Mar 18, 2006
    And I am assuming a certain amount of heavy handidness has caused the problem! ;)
  4. sureideas macrumors newbie

    Apr 12, 2009
    First, the iPhone’s headphone input apparently has a small sensor inside of it that, when covered (ie by lint), prevents the phone from activating the headphone’s microphone and other functions. If you have a can of compressed air insert it into the jack’s opening and blow making sure to tilt throughout the entire area.

    If you don’t have compressed air, the hack-ish solution is take your heaphones and insert it into the iPhone repeatedly and quickly. It should clear up the sensor.
  5. Branskins thread starter macrumors 65816

    Dec 8, 2008
    I thought I took care of it! Maybe I was wrong :p. The screen is not cracked though! So that is good :).

    The iPhone is surprisingly durable!

    I will check out the Apple store next week when I finish my semester!! :)

  6. atticus18244fsa macrumors 6502


    Jul 11, 2008
    Waterloo, ON

    Whenever my headphones twist around in my headphone port or move only a little bit a loud crackling occurs. Not sure why but I know somethings wrong. I've just put up with it.
  7. chrmjenkins macrumors 603


    Oct 29, 2007
    That happens in almost all headphone jacks. That doesn't mean there's a problem with the jack.
  8. busterbluth macrumors 6502

    Jun 14, 2008
    I had a similar problem, but for me the mic part of my headphones stopped working. I took it to the apple store and he said that my water sensor was tripped so its not covered. I've never dropped it in water or gotten it wet. Apple really has a talent for screwing over its customers.
  9. actorkid macrumors 6502

    Feb 26, 2008
    I used to have this problem. My mic and controls on my headphones weren't working. I then realized that I couldn't even see the water sensor at the bottom of the headphone jack. I stuck a toothpick in the headphone jack and gently fished out a LOT of lint...as soon as i cleaned the jack out and made sure it was lint free, everything worked flawlessly.
  10. busterbluth macrumors 6502

    Jun 14, 2008
    Shortly after this post, I did a search and found that someone recommended cutting the tip of qtip off(so it will fit) and dipping the remaining cotton in rubbing alcohol (Ring it out first), and cleaning. It worked like a charm!
  11. givingjane macrumors newbie

    May 30, 2009
    Yep, the rubbing alcohol and q tip worked for me when everything else failed.
  12. v15h44l macrumors member

    Aug 19, 2008
    thnx for the advice here! My mic and button hadn't been working for months now. I found it very annoying as everytime i was listening to music and recieved a phone call i would have to unplug and headphones and then answer.

    Sitting here at work, I managed to get a paper clip and remove "a lot" of lint frm inside the jack!

    Now working like a charm!

  13. chargit macrumors 6502a


    Jan 17, 2010
    Evansville, In
    we are not paying you $40 per hour to mess with your iPhone. Now GET BACK TO WORK!
  14. simulacra macrumors member

    Jun 2, 2008
    Yea, had the same problem with lint in my headphone jack so that the button/mic stopped working, some percussive maintenance and fidgeting with a lockpick later, all things are well :)
  15. Tombio macrumors newbie

    Apr 19, 2010
    I had this problem for about a month on my iPhone 3Gs/V-Moda Remix Remote. I almost sent my headphones back to manufacturer for replacing, but then I tried the airblower method and it worked like a charm. :)

    Thanks for help, this saved me a ton of time and effort since I would have had to send the headphones back to US from EU which is time consuming not to mention the price of shipping.
  16. Casasdeluz macrumors newbie

    Jul 8, 2008
    Originally Posted by atticus18244fsa
    Whenever my headphones twist around in my headphone port or move only a little bit a loud crackling occurs. Not sure why but I know somethings wrong. I've just put up with it.

    That happens in almost all headphone jacks. That doesn't mean there's a problem with the jack.

    Late post here but just encountered the same with my 3GS phone. And no it doesn't happen on most phones, not until, in this case, this is not a lint or dirt issue but rather a jack that is not making contact with the plug, due to some distortion in the jack itself, (contacts and or housing itself) and the phone or jack needs to be replaced. This just started 3 weeks ago with a complaint from several people that they just weren't hearing me all that well with some distortion. I tried a new a new set of ear phones, same problem. Then the clicking and noise level distortion started and kept getting worse. -- All this to say, it isn't normal and hope you were able to resolve your issue.

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