A ashleyschulz34 macrumors newbie Original poster Sep 25, 2017 #1 This is my daughter's phone today. Ugh. Any ideas about what is going on? Thanks!
bbrks macrumors 65816 Sep 25, 2017 #2 Try hard reset and restore.....if that doesn't help, than I am afraid it's a hardware problem, so straight to nearest service. Reactions: crystalkiffer
Try hard reset and restore.....if that doesn't help, than I am afraid it's a hardware problem, so straight to nearest service.
Getoffmeluckycharms macrumors newbie Sep 25, 2017 #3 Try holding the power button and the home button till the phone turns off. Turn it back on like normal and see if you at least get the Apple logo. That'll at least tell you if it's hardware or software related.
Try holding the power button and the home button till the phone turns off. Turn it back on like normal and see if you at least get the Apple logo. That'll at least tell you if it's hardware or software related.