Hi everyone....anyone!!!! I'm a newbie here my name is Chrissy and I have my iPhone 3G that went into recovery mode immediately after trying to do a 'soft restore' (when you hold down the home button and the power button at the same time) I can only get the screen that shows the plug and the iTunes logo.....I have tried tinyumbrella, redsnow, and a couple others to no avail. My phone has never been jailbroken or anything. I have a TON of media on there that I REALLY DONT'T want to lose (my kids and everything) I know I should've synced the media onto my iTunes but I didn't.... my bad ( But I am DESPERATE for someone to help me find a way to recover my phone and/or at least get the media off of it and then I will do a complete restore. Is there ANYONE out there that can help me? I am kinda a computer idiot anymore too so all this stuff I am reading about, create a new ispw or whatever.....yea I have NO CLUE what people are talking about so if anyone DOES have any advice could you PLEASE put it into laymans terms so that I child could follow the directions cause I need step by step instructions . I AM BEGGING SOMEONE TO HELP ME!!!!!! I would even be open to talking over the phone with someone that could walk me through the process completely if I need to. PLEASE PLEASE PLEASE HELP ME!!!!!