iPhone iMessage video quality

Discussion in 'iPhone' started by penguintri, Oct 19, 2017.

  1. penguintri macrumors member

    Joined:
    Jun 30, 2009
    Location:
    UK
    #1
    Does being connected to wifi / data affect the quality of iMessage videos you receive? I have been sent a few videos recently through iMessage and they download in really bad quality on my iPhone but on my mac and iPad (that are always on wifi) the quality is fine. Is there any way to make the iPhone download the higher quality versions?

    Thanks for your help!
     
  2. spacemnspiff macrumors 6502a

    spacemnspiff

    Joined:
    Feb 11, 2009
    Location:
    MD
    #2
    I also am looking for a answer for this. Whatsapp on the other hand can send video without downgrading resolution over both WiFi and Cellular.

    Along the same vein, why is iMessage hamstrung by carrier policies, if at all it is, when data usage is not a consideration for the user?
     
  3. Banglazed macrumors demi-god

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #3
    Go on Settings>Message>Low Quality Image mode is not turned on. I believe it may depends on the signal since I had friends sending me vids or screen recordings which a few in low quality. I had them resend it and it was clear afterward. I'm not sure what is the cause of it though. It may be the compression of the file when sending and receiving via cellular data.
     
  4. Helmsley macrumors regular

    Helmsley

    Joined:
    Sep 4, 2017
    Location:
    United Kingdom
    #4
  5. spacemnspiff, Apr 20, 2018
    Last edited: Apr 20, 2018

    spacemnspiff macrumors 6502a

    spacemnspiff

    Joined:
    Feb 11, 2009
    Location:
    MD
    #5
    I checked and the low quality mode is not turned on. I have had to do the same thing, send the video again, for the recipient to watch a better quality video.

    Thanks for responding to the post, I would expect the any other messaging platform would do the same.

    Rival messaging platform Whatsapp sends videos in good resolution whether they are sent over Wifi or cellular, and Whatsapp compresses vidoes too, but not to a point where the resolution is drastically altered.
     

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4 October 19, 2017