Hello, I've been having several serious problems with my iPhone 5 recently and so far the Genius Bar has been less then helpful.
My first problem is when the phone is locked. I will push the home button or lock button to wake up the screen, but nothing will happen. I can slide to unlock, and everything, but I cannot see anything on the screen! The only fix to that is to perform a hard reset.
Another major problem that started last night. My phone will start to lag IMMENSELY I have no games, or large memory intensive apps open, and all of a sudden my iPhone will not respond to my touch. It lags, hangs, gets caught up in doing simple tasks. For example, I received a text, I started to respond, and the phone just stopped. I couldn't type, press the home button, nothing. Then it would only respond to my touches VERY slowly, like a button every 2-3 seconds.
Then I received a phone call, the phone showed who was calling, but lagged so much it didn't vibrate or ring, and wouldn't let me touch answer.
I'm wondering if anyone has experienced these problems before I took it o genius about 5 days ago, and he said he couldn't do anything unless I could replicate the issue for him.
It's a Verizon iPhone 5 16gb, running iOS 6.1.3.
Any help is appreciated thanks!
My first problem is when the phone is locked. I will push the home button or lock button to wake up the screen, but nothing will happen. I can slide to unlock, and everything, but I cannot see anything on the screen! The only fix to that is to perform a hard reset.
Another major problem that started last night. My phone will start to lag IMMENSELY I have no games, or large memory intensive apps open, and all of a sudden my iPhone will not respond to my touch. It lags, hangs, gets caught up in doing simple tasks. For example, I received a text, I started to respond, and the phone just stopped. I couldn't type, press the home button, nothing. Then it would only respond to my touches VERY slowly, like a button every 2-3 seconds.
Then I received a phone call, the phone showed who was calling, but lagged so much it didn't vibrate or ring, and wouldn't let me touch answer.
I'm wondering if anyone has experienced these problems before I took it o genius about 5 days ago, and he said he couldn't do anything unless I could replicate the issue for him.
It's a Verizon iPhone 5 16gb, running iOS 6.1.3.
Any help is appreciated thanks!