iPhone locking up

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jrohlman88, Apr 9, 2011.

  1. jrohlman88 macrumors newbie

    Joined:
    Apr 9, 2011
    #1
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_6 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E200 Safari/6533.18.5)

    I just got an iPhone 4 about a week ago, I love it. But I've had some troubles with it. Twice now, after I press the lock button on top, the screen will shut off as it should. But I try to unlock the screen, it's won't turn on, it stays unlit and I have to reset it with the home and the lock button. Is this a common problem? It's still under warranty by Verizon for the first month, should I just take it back and get another?
     
  2. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #2
    You should try updating the software, or restoring it in iTunes. Hopefully that fixes the problem.
     
  3. jrohlman88 thread starter macrumors newbie

    Joined:
    Apr 9, 2011
    #3
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_6 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E200 Safari/6533.18.5)

    Thanks, The software is up to date so I guess I'll try restoring it
     
  4. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #4
    Also as a last resort you can restore it and set it up as a new phone, that sometimes helps too.
     

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