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iPhone Losing Sync to Windows iTunes

External Powered HUB doesn't help.

senorFunkyPants said:
I would try (as suggested earlier) borrowing a powered USB hub and see if that makes a difference.
Click to expand...


I tried a IOGear MultiHub that has an external power supply, but it fails the same way when i try and download a large file (Big Lebowski 900Meg). I guess I need to get Vista or something?
 
iPod Touch shows up as a camera

I haven't tried this yet, but it sounded promising, I'll try it tonight. I found it in another part of the forum here. Maybe it would help some of you.

_____________________
Unfortunatly uninstalling/re-installing iTunes and all doesn't always seem to work. We had the same issue with the ipod touch being recognized as a digital camera under windows xp. We tried just about any recipe listed by apple or others with no success.
In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:

1. First off you need to have iTunes installed and the ipod touch plugged in
and recognized as ‘something’ e.g. digital camera (it shouldn’t really
matter what it’s recognized as, but it needs to be found by windows).

2. Search for usbaapl in the C:\WINDOWS system folder:
o open windows explorer (e.g. Right-click Start and then click ‘explore’)
o right-click the WINDOWS folder and select ‘Search’).
o type in usbaapl and hit Search – try to ignore the dog!
You should find the driver info in a sub folder of
C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B
Remember that location (either leave the search box open or copy the folder
name into note pad – you’ll need it later)
If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
been installed with the iTunes install and you’ll have to reinstall iTunes.

3. Locate the ipod-camera device:
o Open the device manager, e.g. using Start > Control Panel >
Performance and Maintenance > System > Hardware Tab > Device Manager
o Look for a device called ‘ipod’ - if your ipod shows up as
‘digital camera’ it will be under something like ‘imaging devices’.

4. Update the driver:
o Right click the ‘ipod-camera’ in device manager and click on
‘Update Driver’ – the Hardware Update Wizard will open.
o Check the ‘Install from a list or specific location’ then click ‘Next’
o Check ‘Search for the best driver in these locations’. Un-check
‘Search removable media’ and check ‘Include this location in the search’.
In the text box below type (or better copy and paste) the folder
containing the ipod driver information found in step 1 (in the example
above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B),
then click Next.
You should now see something like ‘Apple ipod device driver’ or so. Continue
installing that device. Once the driver has been installed the ipod will come
to life and iTunes (if you have it open) will show it.

Hope this helps. Please add comments to the instructions above if you find variations that work for you.
 
Help!

I am having the same iPhone sync problems- device is not connected or timed out issues...
I have tried EVERYTHING in this thread (reinstall iTunes, deleted my library, upgraded to Leopard- oh yeah, did I tell you that I have a mac mini?). I have even been to the Genius Bar FIVE times.

Here is the weirdest thing: the first 4 times I went to the apple store, my phone synced perfectly. So, I would go home happy (now that I had me new music or calendar, or whatever on my phone) and not sync again for two or three days- only to have it freeze again.

The latest time I went to the store/genius bar, they got it to freeze during a calendar sync and told me that it had to be a corrupt file in my calendar or contacts (I use iCal). (btw, did those google calendar to iCal issues ever get worked out?) I am digressing:

I went home and called the apple care people and they told me to reinstall Leopard again...

I am losing my mind!
My friend (who currently has the Leopard disc) is advising me to wait until after they release the latest Leopard upgrade...

I want my iPhone to work like it is supposed to!!!!!!

My current theory is that my HP printer driver is screwing things up, or that my non-apple wireless keyboard mouse is.
Any ideas????
 
Solved?

I think I have solved my problems. As I suspected buying a USB PCI card seems to solved the issue. Have just finished 4 syncs without any problems, transfered a couple of movies(150-300Mb) each time without any hick ups! And it was quite cheap solution too, the card cost about 20$.

I'll post here again if to old problems occur again.
 
problem continues

OK, I bought an apple mouse and keyboard and I still have the same issues with the syncing.

Could it be that I have an HP printer driver for my printer/scanner? Or a hardware USB problem with my iMini?

Anyone?
 
wyrmwand said:
I think I have solved my problems. As I suspected buying a USB PCI card seems to solved the issue. Have just finished 4 syncs without any problems, transfered a couple of movies(150-300Mb) each time without any hick ups! And it was quite cheap solution too, the card cost about 20$.

I'll post here again if to old problems occur again.
Click to expand...



That's the problem with the Windows world. Too many components. Changing the USB card could be the remedy for some of the problems with syncing. It wasn't for me. I didn't want to keep buying USB cards until everything worked right. I just stopped using my shuffle and nano until I saw how well my iPhone was working with my laptop running on Vista.
 
wyrmwand said:
I think I have solved my problems. As I suspected buying a USB PCI card seems to solved the issue. Have just finished 4 syncs without any problems, transfered a couple of movies(150-300Mb) each time without any hick ups! And it was quite cheap solution too, the card cost about 20$.

I'll post here again if to old problems occur again.
Click to expand...

I just copied all my movies to my girlfriends Dell XP computer (NOT HP MEDIA CENTER) and it downloaded everything fine. I will try adding the USB 2.0 PCI card since I just bought one for her computer. I'd rather use my HP MCE PC if possible.
 
Finally... new USB Controller card

shiggys said:
I will try adding the USB 2.0 PCI card since I just bought one for her computer. I'd rather use my HP MCE PC if possible.
Click to expand...

++++++++++++++++++++++++++
I replaced my K56 modem with a USB2.0 4 port PCI card with drivers on my HP Media Center XP machine. I bought a Macsense at Fry's for 14$ and it finally works for me. I have not had any connection issues yet and it loaded 400 songs and 6 movies. It used to disconnect after about 1/5th of Big Lebowski. I would have never believed the USB HW was the actual issue, I guess HP went cheapo on this part.
 
You can get some idea of the power outputs of your PCs USB ports are by going into device manager and right clicking on "USB root hub" and then selecting "power". Mine says that it should provide 500ma per port and that the iphone draws 500ma. Sharing the iphone on a hub with another device is probably best avoided.
 

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Yup, HP is evil. Problem resolved (fingers crossed).

You won't believe this:

The combination of plugging in only apple USB components and unplugging my HP printer USB works. My iPhone syncs perfectly (movies, music, calendar, everything) with this combination, with my Mac Mini.
(My wireless logitech mouse and keyboard without the HP printer did not work, and viceversa). My apple is only happy with apple USBs...weird.
 
lizzie said:
My friend (who currently has the Leopard disc)
Click to expand...
Your friend is evil and bad for sharing discs like that. Doesn't he know that Apple is on the skids?

As senorFunkyPants shows, it could be a power-drain issue. Perhaps a powered USB hub could allow you to use your other equipment. They're only $15 or so. Maybe your evil bad friend's wife would not mind you borrowing their USB hub for a few hours to try...assuming that you can get your iPhone back online if it gets hosed again.
 
I think a good starting point for anyone coming across this thread looking for help with their iphone continually connecting/disconnecting from Windows itunes would be:
Set itunes to not start automatically when the iphone is plugged in...if the iphone can retain the connection to the PC when itunes is not running then it would suggest some sort of itunes software glitch. If the problem remains with itunes not running then it would suggest a USB related issue.
If feasible see if the iphone will sync when connected via another pc.
Remove all other USB devices and see if that helps.
Try all the USB ports.
Check for updated USB drivers for your motherboard.
Buy/borrow a plug in USB pci card to try.
Buy/borrow a powered USB hub to try.
The big power draw when the iphone is plugged into the USB port is in recharging the battery...so try fully charging the battery off the mains before plugging into the USB port.
 
senorFunkyPants said:
I think a good starting point for anyone coming across this thread looking for help with their iphone continually connecting/disconnecting from Windows itunes would be:
Set itunes to not start automatically when the iphone is plugged in...if the iphone can retain the connection to the PC when itunes is not running then it would suggest some sort of itunes software glitch. If the problem remains with itunes not running then it would suggest a USB related issue.
If feasible see if the iphone will sync when connected via another pc.
Remove all other USB devices and see if that helps.
Try all the USB ports.
Check for updated USB drivers for your motherboard.
Buy/borrow a plug in USB pci card to try.
Buy/borrow a powered USB hub to try.
The big power draw when the iphone is plugged into the USB port is in recharging the battery...so try fully charging the battery off the mains before plugging into the USB port.
Click to expand...

May I come with a slightly different route?
Shouldn't one start with re-installing the software? I mean it is recommended on so many places. And also, I think its better to try with a USB hub before trying to a new PCI card since it is probably more easy to borrow.

1. Make sure that re-installing iTunes does not help.
2. If possible try to sync or transfer files to your iPhone from another PC, to make sure that your cabling and iPhone is flawless
3. Try to remove all other USB devices and see if that helps.
4. Try all the USB ports while having all disconnected
5. Check for updated USB drivers for your motherboard.
6. Buy/borrow a powered USB hub to try.
7. Buy/borrow a plug in USB pci card to try.

Also one comment about testing to not keep iTunes running. Atleast on my HP machine(not a HP MC but ordinaray desktop) there is no problem what so ever when iTunes is not running, its only when syncing with iTunes, iTunes thinks it got disconnected(Windows still has it connected). The only way to get iTunes to realize it is actually connected is to re-connect the iphone.

Regarding choosing USB PCI card, I realized that the card I bought with a VIA chipset didn't work very well with my HP machine, though the second one I bought, with a NEC chipset has worked flawless.
 
It certainly makes sense to try reinstalling itunes as an early step. It seems that there is no "one fix suits all" as my iphone wouldn't stay connected at all, with or without itunes running.
Actually I have just discovered that the problem was likely caused by a USB "unlock cable" (used for unlocking Sony Ericsson mobiles) that was plugged in. I had assumed that as it wasn't connected to a mobile phone it couldn't possibly be a problem. However as soon as I unplugged it I can connect the iphone with dock via USB no problem at all.
It would be interesting to know if you unplugged all your other USB devices if your iphone would connect to one of your motherboard USB ports without problem?
 
senorFunkyPants said:
It would be interesting to know if you unplugged all your other USB devices if your iphone would connect to one of your motherboard USB ports without problem?
Click to expand...

Just did that. Kept the new PCI based USB card to be able to have the mouse connected. Connected the iphone to one of the USB ports on the front of the machine, same problem. Connected it to the new PCI card, works flawless.

One thing that I still think is connected which I cannot disconnect is the built in memory card reader. And also a dockingstation for a moveable media drive, though the drive was disconnected.
 
Interestingly my iphone has been syncing perfectly with my PC using USB since my last post until today when it started losing connection the moment I started printing with my USB printer.
 
It's not just a Windows iTunes problem with the iPhone losing sync. I lost the sync a couple times when adding videos with Mac OS 10.4.11 with iTunes 7.6.1 and iPhone software 1.1.4. This problem is not resolved.

I thought it was a faulty usb cable, but I transfered 40gb to an external hard drive on the same port and it works fine.

This problem does seem to come up with video files specifically though. My iPhone always updates fine with new softward updates and transfers music fine. With video though it's a whole different story. Who knows.:confused:
 
I had all kinds of Windows/iTunes syncing problems too. Also wouldn't even be recognized when I plugged it in. I solved it by buying an iMac. :D
 
I have xp mate and it doesn't work for me,I have to constantly use my mums vista and its annoying me lots now.
 
I have the same problem (iPhone 1.1.4, iTunes 7.6, XP). I tried reinstall iTunes, pciUSB card, cable w/o cradle - did not help.

What did help:
I installed a clean XP in a virtual machine (vmWare) on my PC, shared the my music via "shared folder" and use iTunes in the vm. Now sync works with no problem in the vm.

It seems it is not a problem from the HW but from the SW - maybe a problem with some other USB driver I have on my host PC.
 
Well guess what?

HP compter.. AMD athlond 64 3600+ computer.. running Windows XP Media Center Edition..


Same problem holy crap this is my only computer this is redicously my iphone is just that now.. a phone.. as i have no way to sync it.. yes I tryed sync'ing on my moms laptop and it worked fine.. but i cant always update my library and movies etc


Also I'v tryed every single thing mentioned in here.. literally.. looks like I need a new PC.. problem is my next PC will be 64-bit vista.. and if you dig deep into technical help on Apple's website it states 64-bit vista doesn't work with iphones.. look like i bought this damn phone for nothing now
 
Iphone Sync problem

hi guys,
me2 had the same problem, after doing countless hrs of research i cameup with this solution(Pc users only)
Disable all the USB devices except Apple device



Try this
good Luck:)
-biju
 

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