iPhone makes calls to iPad but can not receive them

Discussion in 'iPhone Tips, Help and Troubleshooting' started by SkyStudios, Nov 21, 2011.

  1. SkyStudios macrumors member

    SkyStudios

    Joined:
    Mar 11, 2011
    Location:
    Based in Chicago
    #1
    I just set up facetime on my iPhone 4 and iPad 2,
    I succesfully called the ipad using the facetime button on the adress card details,
    But....when calling the iphone from the ipad, no matter what number, it fails.
    I get an error that says ; FACE TIME FAILED, check the number you called to make sure t is complete.

    I tried both direct numbers and with country code, nothing worked, still no calls get to my iPhone.

    The iPad is on a new iOS 5 while the iPhone is JB iOS 4.3 etc the last version.
    Can anyone with the same combination of devices confirm if it works or not for you?

    Cheers
     
  2. Hermes Monster macrumors 6502a

    Hermes Monster

    Joined:
    May 4, 2010
    Location:
    UK
    #2
    I could be wrong, and about to make myself sound stupid, but I think you need to "call" an email address (the one used for your apple accounts, used in itunes etc) for the iPad to pick it up. I'm not aware that it recognises a phone number as such. That's how I do it anyway and never have any issues.

    Also you could try face timing your phone from the iPad and see what the name comes up as?
     
  3. SkyStudios thread starter macrumors member

    SkyStudios

    Joined:
    Mar 11, 2011
    Location:
    Based in Chicago
    #3
    Thanks for your post, I just double checked to see if I could call the the iPhone to iPad and vise versa, the iPhone to iPad worked but this time when I tried calling the email in the contact from the iPad to iPhone I get the error saying; my contact is not available on FACE TIME at the moment, and the iPhone rings for a sec and cuts off.
     
  4. Crystal-RX macrumors 68030

    Crystal-RX

    Joined:
    Dec 22, 2008
    Location:
    Seattle, WA USA
    #4
    Do you have a 2 separate email addresses? 1 on Iphone & 1 on Ipad?
     
  5. SkyStudios thread starter macrumors member

    SkyStudios

    Joined:
    Mar 11, 2011
    Location:
    Based in Chicago
    #5
    Yes

    But we both do share one gmail address with a calendar linked, both read mails at the same time I guess, , now I'm wondering if that's the bugger,

    Maybe later when i get a chance i will remove the email and calendar off one of the devices or true completely new emails for FaceTime. You may have something.

    I'll post asap
     
  6. Crystal-RX macrumors 68030

    Crystal-RX

    Joined:
    Dec 22, 2008
    Location:
    Seattle, WA USA
    #6
    You must have 2 different email addresses on 2 devices. You can use 1 email address on both device for checking emails but not face time because one you use that email address to make call, it has been used and therefore, you can receive the call on the other device.
     
  7. SkyStudios thread starter macrumors member

    SkyStudios

    Joined:
    Mar 11, 2011
    Location:
    Based in Chicago
    #7
    I can't check it now but I don't use the same email on two FaceTime devices, however, it's possible the other devise has the same email int the contact info, I'll see later, I'll post ASAP

    Cheers
     

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