Hi all, im new, but have been a fan off the site for a while. Maybe some of you could help me with my situ. I bought my iPhone in an o2 shop on the 17th Nov.Loved it from the beginning,but recently have had a few problems, which all came to a head today. My main problem is the battery, i fully charged it last nite, woke up and it was at 10%. No wifi on, not near any heat,no alarms set all the usual turned off etc. So i called o2 support, who put me through to apple support and told the guy my problem, he came back to tell me, bring it back to where you got it and you will get a new iPhone as this is a fairly common and big problem! Took it back and o2 laughed at me (yes laughed,as well as flicked through my phone) and said no, unless its in its first 14days,they cant do anything. Now i have missed this first 14days by 3 days, so i was not ammused at this!Phoned apple/o2 support and was then told by someone else that it can be sent of to be repaired, but i replacement will cost £25 for the lenght of time its away getting fixed! Now im not happy, im going to loose the phone and get charged for a stand in??? Its not only the battery, but sometimes the ipod and phone icons dont light up on the bottom of the phone! Also my battery usage counter has never worked!and the audio out of this unit is, well horrible! even through my sony headphones! Ive done resets after resets to try and fix it as i didnt really want to get it replaced! AND...as im typing now, ive had it plugged in for about an hour now via USB and its not moved the battery a bit, still red as its been for the past 2 days!!!!so i guess its now no good?? I think for £269 and after 17 days its stopped working to be told i have to send it off for up to 15 working days (3weeks) and a replacement is £25 is not acceptable! I was simply looking a new phone, as this clearly doesnt work! sorry to have went on abit, but maybe someone has been in a similar situation or has any suggestions? thanx for reading,tony!