While the new features that Apple introduced for the iPhone with its system software update 1.1.3 are certainly all good ideas, particularly in further establishing the device as a multifunctional internet platform, it's difficult to comprehend why the company, perfectionist as its beautifully engineered products appear, is still forgoing to address but the three in my opinion most essential issues that would make the iPhone a better device and also more competitive with other PDAs - and thus sway potential buyers' minds who are looking to use their phone not only as web portals but also as digital organizers - especially as it's probably relatively easy to fix these shortcomings: a) Putting the iPhone to use as an email device at least moderately if not heavily (particularly downloading, or "popping" emails) confronts the user with the annoying task having to empty its trash can by selecting each individual message separately and then deleting it because there is no option to empty the trash can all at once. An additional "empty trash" button (like the "clear recents" option on the call log page) would significantly improve email functionality. b) In the same area, it would be extremely helpful for the iPhone to offer a way to highlight text and delete (as well as copy and paste) in order to customize emails (and perhaps text messages). Such functions are among the most essential needed in text editing, and would clearly help the iPhone to become a better tool for those who need to create, edit, and send email and text messages. c) What is still mind-boggling is that the country list within the phone's address book (contacts) is still, seven months after the initial release, limited to some sixty countries out of nearly two hundred that exist in the world. Shouldn't the iPhone be wordlier than being limited to owners in a select number of countries? Should the user of an iPhone not be able to include friends or family in his or her contact list from countries other than the ones chosen by Apple? Are Egypt and South Africa the only countries in Africa, does Latin America comprise of only Mexico, Argentina and Brazil? This must be at the least offensive to nationals of the hundred forty or so countries not mentioned in the iPhone's country list. It would be helpful for the owner of an iPhone to find improvements across the spectrum - not only in its usability as a web portal, but also in respect to the most simple and essential day-to-day functions.