iPhone needs repair - do I have to downgrade iOS ?

Discussion in 'iOS 7' started by retrospek, Jul 30, 2013.

  1. retrospek macrumors 6502a

    retrospek

    Joined:
    Sep 28, 2004
    Location:
    UK
    #1
    Hi all,

    I need to take my iPhone in for repair to a Apple Store as I have a black dot on the camera.

    I'm running iOS 7 (as a paid developer) so am I okay to take in with the phone running iOS 7 ? or do I need to downgrade to the previous official iOS release ?

    Just concerned they will see iOS 7 and say they cannot accept an iPhone which is running a beta OS under NDA..

    Thanks,
    Mark
     
  2. sonicrobby macrumors 68020

    sonicrobby

    Joined:
    Apr 24, 2013
    Location:
    New Orleans
    #2
    I think you need to downgrade. Whether or not you are a legit developer, they have no way to rule out if a beta bug causes the issue. They need to run their diagnostic software on a stable OS.
     
  3. cwosigns macrumors 65816

    Joined:
    Jul 8, 2008
    Location:
    Columbus,OH
    #3
    Call first and explain. My sleep/wake button failed and it was replaced while running iOS 7 beta. But that was a hardware issue. Yours has the potential to be a software issue, so they may want to see it in iOS 6 first before repairing or replacing.
     
  4. Stuke00 macrumors 68000

    Joined:
    Oct 11, 2011
    Location:
    Collinsville,IL
    #4
    Just downgrade it. Takes a total of 5 minutes.
     

Share This Page