Other iPhone not showing name when receiving call

Discussion in 'iPhone' started by King Mustard, Apr 23, 2018.

  1. King Mustard macrumors member

    King Mustard

    Joined:
    Oct 15, 2006
    #1
    When I receive a phone call, the phone only displays the number and not the name, even though they're saved in the phone's Contacts.

    iPhone 4S running iOS 9.3.5.

    Any ideas?
     
  2. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #2
    Yes, the same name have 2 separate entries with different numbers.

    Ps. I’m guessing this is not happening with all of your contacts.
     
  3. King Mustard thread starter macrumors member

    King Mustard

    Joined:
    Oct 15, 2006
    #3
    Only tested it with two contacts.

    It was fine for one but only showed the number for the other.

    I've checked for duplicate entries in Contact; I'm seeing nothing.

    When I go to Recents, it shows the name perfectly and not just a number.
     
  4. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #4
    Interesting, guessing the format in which the number is saved is just generic?!
     
  5. King Mustard thread starter macrumors member

    King Mustard

    Joined:
    Oct 15, 2006
    #5
    The same as the others: xxxxx xxxxxx
     
  6. KGB7 Suspended

    KGB7

    Joined:
    Jun 15, 2017
    Location:
    Rockville, MD
  7. jbizzybeetle macrumors 6502a

    Joined:
    Mar 9, 2015
    #7
    Here is one for thought.

    today received a number only ID msg from a phone number within my contacts that has always previously SHOWN HER NAME.

    looked at numbers. the number-only ID showed numbers divided in pairs (xx xx xx xx xx) instead of (USA xxx-xxx-xxxx) 3-digit area code-3 digit local prefix-4 digit number.

    I added it to the contact as alternative and now shows her name.
     
  8. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #8
    But when you add the number you just add digits not how they are spaced.
     
  9. jbizzybeetle macrumors 6502a

    Joined:
    Mar 9, 2015
    #9
    The paired pattern is what came up on my iphone, not anything I did.

    I didn't key in to add second number to contact info. “add number to existing contact” or similar wording is a one-stroke option
     
  10. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #10
    But we are talking about the same exact digits, right?
     
  11. jbizzybeetle macrumors 6502a

    Joined:
    Mar 9, 2015
    #11
    yes, same digits, same number of digits, same order, different pattern
     
  12. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #12
    That's strange. There isn't even a way to format numbers in contacts when you enter them as iOS will do the formatting for you basically, meaning if a number with the exact same digits comes in it's suppose to match the contact with those digits, no matter what formatting is used to display by iOS itself.
     

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