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King Mustard

macrumors member
Original poster
Oct 15, 2006
75
2
When I receive a phone call, the phone only displays the number and not the name, even though they're saved in the phone's Contacts.

iPhone 4S running iOS 9.3.5.

Any ideas?
 

akash.nu

macrumors G4
May 26, 2016
10,818
16,896
When I receive a phone call, the phone only displays the number and not the name, even though they're saved in the phone's Contacts.

iPhone 4S running iOS 9.3.5.

Any ideas?

Yes, the same name have 2 separate entries with different numbers.

Ps. I’m guessing this is not happening with all of your contacts.
 

King Mustard

macrumors member
Original poster
Oct 15, 2006
75
2
Yes, the same name have 2 separate entries with different numbers.

Ps. I’m guessing this is not happening with all of your contacts.
Only tested it with two contacts.

It was fine for one but only showed the number for the other.

I've checked for duplicate entries in Contact; I'm seeing nothing.

When I go to Recents, it shows the name perfectly and not just a number.
 

akash.nu

macrumors G4
May 26, 2016
10,818
16,896
Only tested it with two contacts.

It was fine for one but only showed the number for the other.

I've checked for duplicate entries in Contact; I'm seeing nothing.

When I go to Recents, it shows the name perfectly and not just a number.

Interesting, guessing the format in which the number is saved is just generic?!
 

jbizzybeetle

macrumors 6502a
Mar 9, 2015
501
195
Here is one for thought.

today received a number only ID msg from a phone number within my contacts that has always previously SHOWN HER NAME.

looked at numbers. the number-only ID showed numbers divided in pairs (xx xx xx xx xx) instead of (USA xxx-xxx-xxxx) 3-digit area code-3 digit local prefix-4 digit number.

I added it to the contact as alternative and now shows her name.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,390
19,458
Here is one for thought.

today received a number only ID msg from a phone number within my contacts that has always previously SHOWN HER NAME.

looked at numbers. the number-only ID showed numbers divided in pairs (xx xx xx xx xx) instead of (USA xxx-xxx-xxxx) 3-digit area code-3 digit local prefix-4 digit number.

I added it to the contact as alternative and now shows her name.
But when you add the number you just add digits not how they are spaced.
 

jbizzybeetle

macrumors 6502a
Mar 9, 2015
501
195
But when you add the number you just add digits not how they are spaced.

But when you add the number you just add digits not how they are spaced.

The paired pattern is what came up on my iphone, not anything I did.

I didn't key in to add second number to contact info. “add number to existing contact” or similar wording is a one-stroke option
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,390
19,458
The paired pattern is what came up on my iphone, not anything I did.

I didn't key in to add second number to contact info. “add number to existing contact” or similar wording is a one-stroke option
But we are talking about the same exact digits, right?
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,390
19,458
yes, same digits, same number of digits, same order, different pattern
That's strange. There isn't even a way to format numbers in contacts when you enter them as iOS will do the formatting for you basically, meaning if a number with the exact same digits comes in it's suppose to match the contact with those digits, no matter what formatting is used to display by iOS itself.
 
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