Other iPhone not showing name when receiving call

[King Mustard]

When I receive a phone call, the phone only displays the number and not the name, even though they're saved in the phone's Contacts.

iPhone 4S running iOS 9.3.5.

Any ideas?

 

[akash.nu]

When I receive a phone call, the phone only displays the number and not the name, even though they're saved in the phone's Contacts.

iPhone 4S running iOS 9.3.5.

Any ideas?

Yes, the same name have 2 separate entries with different numbers.

Ps. I’m guessing this is not happening with all of your contacts.

 

[King Mustard]

Yes, the same name have 2 separate entries with different numbers.

Ps. I’m guessing this is not happening with all of your contacts.

Only tested it with two contacts.

It was fine for one but only showed the number for the other.

I've checked for duplicate entries in Contact; I'm seeing nothing.

When I go to Recents, it shows the name perfectly and not just a number.

 

[akash.nu]

Only tested it with two contacts.

It was fine for one but only showed the number for the other.

I've checked for duplicate entries in Contact; I'm seeing nothing.

When I go to Recents, it shows the name perfectly and not just a number.

Interesting, guessing the format in which the number is saved is just generic?!

 

[King Mustard]

Interesting, guessing the format in which the number is saved is just generic?!

The same as the others: xxxxx xxxxxx

 

[KGB7]

Delete the contact and add it again.

 

[jbizzybeetle]

Here is one for thought.

today received a number only ID msg from a phone number within my contacts that has always previously SHOWN HER NAME.

looked at numbers. the number-only ID showed numbers divided in pairs (xx xx xx xx xx) instead of (USA xxx-xxx-xxxx) 3-digit area code-3 digit local prefix-4 digit number.

I added it to the contact as alternative and now shows her name.

 

[C DM]

Here is one for thought.

today received a number only ID msg from a phone number within my contacts that has always previously SHOWN HER NAME.

looked at numbers. the number-only ID showed numbers divided in pairs (xx xx xx xx xx) instead of (USA xxx-xxx-xxxx) 3-digit area code-3 digit local prefix-4 digit number.

I added it to the contact as alternative and now shows her name.

But when you add the number you just add digits not how they are spaced.

 

[jbizzybeetle]

But when you add the number you just add digits not how they are spaced.

But when you add the number you just add digits not how they are spaced.

The paired pattern is what came up on my iphone, not anything I did.

I didn't key in to add second number to contact info. “add number to existing contact” or similar wording is a one-stroke option

 

[C DM]

The paired pattern is what came up on my iphone, not anything I did.

I didn't key in to add second number to contact info. “add number to existing contact” or similar wording is a one-stroke option

But we are talking about the same exact digits, right?

 

[jbizzybeetle]

But we are talking about the same exact digits, right?

yes, same digits, same number of digits, same order, different pattern

 

[C DM]

yes, same digits, same number of digits, same order, different pattern

That's strange. There isn't even a way to format numbers in contacts when you enter them as iOS will do the formatting for you basically, meaning if a number with the exact same digits comes in it's suppose to match the contact with those digits, no matter what formatting is used to display by iOS itself.