iPhone 16 Pro Max iPhone only Pairing with Apple Watch

[jaybar]

Hi I just purchased an electric shaver that needs to pair with my iPhone to access its app to set up the shaver. However my iPhone 16PM can only pair my watch. It cannot find the shaver. This seems to be a known problem in Apple discussion. Has anyone solved this problem? According to Apple discussion, contributors say it has been going on for several months. Thanks.

 

[hg.wells]

What’s the brand and model of the electric shaver?

 

[jaybar]

What’s the brand and model of the electric shaver?

Norelco I9000 Prestige Ultra. XP9405/84

 

[C7 POWER]

Why does it need to pair with the phone? If you use it, facial hair is gone, it worked lol. You need an app to tell you what you can see in the mirror? lol

 

[jaybar]

Why does it need to pair with the phone? If you use it, facial hair is gone, it worked lol. You need an app to tell you what you can see in the mirror? lol

If I want to change the shaver settings I need the app which needs to pair.

 

[jz0309]

If I want to change the shaver settings I need the app which needs to pair.

what does the user manual say about putting the shaver into pairing mode?

and you have no other BT device, eg AirPods?

 

[jaybar]

what does the user manual say about putting the shaver into pairing mode?

and you have no other BT device, eg AirPods?

The shaver manual says nothing. I could to Phillips tech. They were not able to help. I spoke to Apple no help either. I don’t use AirPods. I have the AirPods Max that I have not used for ages. I have an Apple Watch that Bluetooth detects.

The other odd thing is that the shaver generates a pair code but there is no place to enter it on my iPhone. The code does not show up on my iPhone screen at all.

 

[jz0309]

The shaver manual says nothing. I could to Phillips tech. They were not able to help. I spoke to Apple no help either. I don’t use AirPods. I have the AirPods Max that I have not used for ages. I have an Apple Watch that Bluetooth detects.

The other odd thing is that the shaver generates a pair code but there is no place to enter it on my iPhone. The code does not show up on my iPhone screen at all.

so when the shaver shows the pair code you are in settings/bluetooth and the shaver doesn't show up? does the AW show?

I would test your AirPods Max to see if you can connect those via BT. It is very odd that your AW connects but no other device ... Do you have a car with BT?

 

[jaybar]

so when the shaver shows the pair code you are in settings/bluetooth and the shaver doesn't show up? does the AW show?

I would test your AirPods Max to see if you can connect those via BT. It is very odd that your AW connects but no other device ... Do you have a car with BT?

When I am in settings/bluetooth the shaver does not show up. My husband drives and he does not have issues with BT. The AirPod Max shows up in the BT section as NOT CONNECTED. I have not used them in months.

 

[jz0309]

When I am in settings/bluetooth the shaver does not show up. My husband drives and he does not have issues with BT. The AirPod Max shows up in the BT section as NOT CONNECTED. I have not used them in months.

ok, so the phone does actually handle more than 1 BT connection, so it certainly looks that the problem is with the razor.
For the manufacturer not providing necessary info is not ok, personally, I'd return the product.

One other though, they do have an app for it right? is there anything in the app about BT setup or connecting to the phone? I think my current blood pressure device uses a proprietary connection, not BT

 

[jaybar]

ok, so the phone does actually handle more than 1 BT connection, so it certainly looks that the problem is with the razor.
For the manufacturer not providing necessary info is not ok, personally, I'd return the product.

One other though, they do have an app for it right? is there anything in the app about BT setup or connecting to the phone? I think my current blood pressure device uses a proprietary connection, not BT

When I turn on the shaver and have the phone nearby, the app asks me to choose a shaver. Then it asks me if I want to pair and connect. When I accept, it says connecting but can never find the shaver. It gives up. Nothing ever appears in the iPhone’s BT section.

 

[jz0309]

When I turn on the shaver and have the phone nearby, the app asks me to choose a shaver. Then it asks me if I want to pair and connect. When I accept, it says connecting but can never find the shaver. It gives up. Nothing ever appears in the iPhone’s BT section.

ok, sorry, out of my wits here ... I'd return it to the store

when I google "setting up Norelco I9000 Prestige Ultra" there are some YT and other links - have you looked at that?

 

[jaybar]

ok, sorry, out of my wits here ... I'd return it to the store

when I google "setting up Norelco I9000 Prestige Ultra" there are some YT and other links - have you looked at that?

Good suggestion. Thanks