often you have to put devices like this in some sort of pairing mode. try holding down a button on the razor until some light blinks or turns blue - as soon as the device pops up in the iphones bluetooth settings below known devices, you should be able to pair it. (maybe wait a few seconds or try switching bluetooth off and on again). Btw., did you grant the app rights to use bluetooth (or „detect nearby devices in your network“). if not, you can usually change this in the iphone privacy settings - but as long as it doesn‘t show up in the iphone‘s bluetooth settings, it also won‘t be seen by any app.