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jamied95

macrumors 6502
Original poster
Sep 14, 2009
449
0
Rightio, having just recovered from a panic attack, I come here, seeking your help!

At the end of October, my iPhone 4 was replaced, with a replacement (obviously). The phone looked fine, and so I took it home, but in the last two weeks I've got a message 5 times, saying "Restore Needed. iPhone cannot make or receive calls. Restore in iTunes." but upon every restart, it's all gone back to normal. 3 of these times, I was on 4.1 and 2 have been on 4.2, but today when I restarted, it came up with a plug into iTunes message when it turned back on (as in, black screen, USB and the hideous iTunes logo), clicking the i just said that the serial number and IMEI were unknown, panicking, I plugged it into iTunes, which came up with a message saying iTunes could not recognise it because it had a passcode, but I couldn't unlock it! Now, even more stressed, I again restarted my phone, it turned on (phew), half synced, stopped, the storage bar said my phone was full, even though it wasn't last time I synced, I had a good 4 or 5 GBs left. After about 5 minutes, the phone alerted me to the fact that that it was now activated (?) and ever since, there's been a spinning circle in my status bar thing at the top.

For a phone, the iPhone sure does make difficult work of being a phone!

So yes, I'm in a bit of a kerfuffle, could anybody give me any idea of what I should do? It's snowing here in England at the moment, I don't want to go out tomorrow, get stuck, and my phone decide it's not going to work anymore, what do I do!? Help!!!
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

No 1) Try restoring the phone "As new" instead of from a backup. That may be a PITA, but if something in the software has gone pear-shaped, restoring from a backup may reintroduce the problem yet again. (As a side note, this is why I have my contacts synced with a cloud service like Yahoo or Google, independent of my iTunes backup)

If that doesn't fix the issue:

No. 2) Bring it to Apple. Yes, it sucks to have to do that, but these types of problems are not normal, so if your phone needs replacing, it needs replacing.
 
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